Consumer Service Template (For Festival / Event and Venue Goers)

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* 1. Please enter your details below so that we can validate your survey as genuine.

Name: *

Address 1: *

ZIP/Postal Code:

Country:

Email Address: *

Phone Number: *

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* 2. At the event or venue you attended, how well did the Corvus staff direct and guide people?

Extremely well

Very well

Moderately well

Slightly well

Not at all well

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* 3. How eager to help you were the Stewards / Event Security teams at our company?

Extremely eager

Very eager

Moderately eager

Slightly eager

Not at all eager

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* 4. How quickly did Corvus Security operatives help you or others when needed?

Extremely quickly

Very quickly

Moderately quickly

Slightly quickly

Not at all quickly

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* 5. How knowledgeable were the Corvus Security operatives at the event or venue?

Extremely knowledgeable

Very knowledgeable

Moderately knowledgeable

Slightly knowledgeable

Not at all knowledgeable

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* 6. How clear was the information the Corvus Security operatives gave you?

Extremely clear

Very clear

Moderately clear

Slightly clear

Not at all clear

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* 7. How many of your questions did the Corvus Security operatives you spoke with resolve?

All of them

Most of them

About half of them

Some of them

None of them

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* 8. How helpful were Corvus operatives?

Extremely helpful

Very helpful

Moderately helpful

Slightly helpful

Not at all helpful

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* 9. Was your experience with customer service from Corvus better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

Much better

Somewhat better

Slightly better

About what was expected

Slightly worse

Somewhat worse

Much worse

Question Title

* 1. Please enter your details below so that we can validate your survey as genuine.

Question Title

* 2. At the event or venue you attended, how well did the Corvus staff direct and guide people?

Question Title

* 3. How eager to help you were the Stewards / Event Security teams at our company?

Question Title

* 4. How quickly did Corvus Security operatives help you or others when needed?

Question Title

* 5. How knowledgeable were the Corvus Security operatives at the event or venue?

Question Title

* 6. How clear was the information the Corvus Security operatives gave you?

Question Title

* 7. How many of your questions did the Corvus Security operatives you spoke with resolve?

Question Title

* 8. How helpful were Corvus operatives?

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* 9. Was your experience with customer service from Corvus better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

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* 10. Do you have any other comments, questions, or concerns?