Tell us what you need from us: Customer Survey

I value your opinion...

I am passionate about helping individuals, teams and organisations succeed.

In order to get a better sense of where I might improve my services and offerings, I have prepared a short questionnaire and I would appreciate it if you could take the time to complete it for me. It should take only 5-10 minutes to complete.

Thanks a million,

Sinéad
www.TpEBO.com

Note: You can insert extra comments in many of the questions by using the 'Other - please specify' option...

Question Title

* 1. Please let me know who you are so I can thank you for your feedback.
Your information will NOT be shared, I do understand if you prefer not to identify yourself.

Name:

Title:

Organisation:

Email Address:

Question Title

* 2. What is your connection with Sinéad Hewson (www.TpEBO.com)?
(Tick any/all that apply)

Client

Colleague

Friend / Family

Networks (e.g. EIWH / ICN / INBA / WBII)

Social media (Facebook, Linked In, Twitter)

Professional Bodies (ICF / PRII / NLP Academy)

Education

Participant in a workshop

Speaking engagement

TpEBO website

Other (please specify)

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* 3. What (in your opinion) does Sinéad (TpEBO) offer? What is her niche? (area of expertise)

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* 4. If Sinéad (TpEBO) has worked with you in the past, please answer the following question:

	Exceeded expectations	Slightly above expectations	Met expectations	Slightly below expectations	Below expectations	Did not meet expectations
How well did she manage your project?	How well did she manage your project? Exceeded expectations	How well did she manage your project? Slightly above expectations	How well did she manage your project? Met expectations	How well did she manage your project? Slightly below expectations	How well did she manage your project? Below expectations	How well did she manage your project? Did not meet expectations
How well did she meet your needs?	How well did she meet your needs? Exceeded expectations	How well did she meet your needs? Slightly above expectations	How well did she meet your needs? Met expectations	How well did she meet your needs? Slightly below expectations	How well did she meet your needs? Below expectations	How well did she meet your needs? Did not meet expectations
How well did she follow your project timeline?	How well did she follow your project timeline? Exceeded expectations	How well did she follow your project timeline? Slightly above expectations	How well did she follow your project timeline? Met expectations	How well did she follow your project timeline? Slightly below expectations	How well did she follow your project timeline? Below expectations	How well did she follow your project timeline? Did not meet expectations
How well did she meet the project goals?	How well did she meet the project goals? Exceeded expectations	How well did she meet the project goals? Slightly above expectations	How well did she meet the project goals? Met expectations	How well did she meet the project goals? Slightly below expectations	How well did she meet the project goals? Below expectations	How well did she meet the project goals? Did not meet expectations
How well did she offer added value to the project?	How well did she offer added value to the project? Exceeded expectations	How well did she offer added value to the project? Slightly above expectations	How well did she offer added value to the project? Met expectations	How well did she offer added value to the project? Slightly below expectations	How well did she offer added value to the project? Below expectations	How well did she offer added value to the project? Did not meet expectations
Value for money	Value for money Exceeded expectations	Value for money Slightly above expectations	Value for money Met expectations	Value for money Slightly below expectations	Value for money Below expectations	Value for money Did not meet expectations

Other (please specify)

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* 5. What has influenced your decision to appoint / not appoint Sinéad (TpEBO) ?

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* 6. What (in your opinion) should Sinéad (TpEBO) do to grow her business?

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* 7. What services which Sinéad (TpEBO) can provide are most relevant to you/your organisation?
(tick all that apply)

	Essential	Relevant	Neither relevant / nor irrelevant	Irrelevant	It would need to be pitched to me/my organisation
Group Faciltation	Group Faciltation Essential	Group Faciltation Relevant	Group Faciltation Neither relevant / nor irrelevant	Group Faciltation Irrelevant	Group Faciltation It would need to be pitched to me/my organisation
Consulting	Consulting Essential	Consulting Relevant	Consulting Neither relevant / nor irrelevant	Consulting Irrelevant	Consulting It would need to be pitched to me/my organisation
Training	Training Essential	Training Relevant	Training Neither relevant / nor irrelevant	Training Irrelevant	Training It would need to be pitched to me/my organisation
1-2-1 Coaching	1-2-1 Coaching Essential	1-2-1 Coaching Relevant	1-2-1 Coaching Neither relevant / nor irrelevant	1-2-1 Coaching Irrelevant	1-2-1 Coaching It would need to be pitched to me/my organisation
Group Coaching	Group Coaching Essential	Group Coaching Relevant	Group Coaching Neither relevant / nor irrelevant	Group Coaching Irrelevant	Group Coaching It would need to be pitched to me/my organisation
Experiential Learning	Experiential Learning Essential	Experiential Learning Relevant	Experiential Learning Neither relevant / nor irrelevant	Experiential Learning Irrelevant	Experiential Learning It would need to be pitched to me/my organisation
Workshop Development & Design	Workshop Development & Design Essential	Workshop Development & Design Relevant	Workshop Development & Design Neither relevant / nor irrelevant	Workshop Development & Design Irrelevant	Workshop Development & Design It would need to be pitched to me/my organisation
Niche / Tailored services	Niche / Tailored services Essential	Niche / Tailored services Relevant	Niche / Tailored services Neither relevant / nor irrelevant	Niche / Tailored services Irrelevant	Niche / Tailored services It would need to be pitched to me/my organisation

Other (please specify)

Question Title

* 8. The following themes regularly come up in group workshops. How important are they to you?

	Extremely important	Very important	Moderately important	Slightly important	Not important
Action (plan, prioritise, resources, taking action)	Action (plan, prioritise, resources, taking action) Extremely important	Action (plan, prioritise, resources, taking action) Very important	Action (plan, prioritise, resources, taking action) Moderately important	Action (plan, prioritise, resources, taking action) Slightly important	Action (plan, prioritise, resources, taking action) Not important
Alignment	Alignment Extremely important	Alignment Very important	Alignment Moderately important	Alignment Slightly important	Alignment Not important
Brainstorming / Problem Solving / Innovation / Creativity	Brainstorming / Problem Solving / Innovation / Creativity Extremely important	Brainstorming / Problem Solving / Innovation / Creativity Very important	Brainstorming / Problem Solving / Innovation / Creativity Moderately important	Brainstorming / Problem Solving / Innovation / Creativity Slightly important	Brainstorming / Problem Solving / Innovation / Creativity Not important
Change	Change Extremely important	Change Very important	Change Moderately important	Change Slightly important	Change Not important
Communication e.g. Listen; Question; Decide; Clarify; Expectations; Goals	Communication e.g. Listen; Question; Decide; Clarify; Expectations; Goals Extremely important	Communication e.g. Listen; Question; Decide; Clarify; Expectations; Goals Very important	Communication e.g. Listen; Question; Decide; Clarify; Expectations; Goals Moderately important	Communication e.g. Listen; Question; Decide; Clarify; Expectations; Goals Slightly important	Communication e.g. Listen; Question; Decide; Clarify; Expectations; Goals Not important
Dilemmas (Workload vs Resources)	Dilemmas (Workload vs Resources) Extremely important	Dilemmas (Workload vs Resources) Very important	Dilemmas (Workload vs Resources) Moderately important	Dilemmas (Workload vs Resources) Slightly important	Dilemmas (Workload vs Resources) Not important
Effective vs Efficient	Effective vs Efficient Extremely important	Effective vs Efficient Very important	Effective vs Efficient Moderately important	Effective vs Efficient Slightly important	Effective vs Efficient Not important
Goal setting	Goal setting Extremely important	Goal setting Very important	Goal setting Moderately important	Goal setting Slightly important	Goal setting Not important
High Performance	High Performance Extremely important	High Performance Very important	High Performance Moderately important	High Performance Slightly important	High Performance Not important
Results (through fun & play)	Results (through fun & play) Extremely important	Results (through fun & play) Very important	Results (through fun & play) Moderately important	Results (through fun & play) Slightly important	Results (through fun & play) Not important
Self directed Leadership	Self directed Leadership Extremely important	Self directed Leadership Very important	Self directed Leadership Moderately important	Self directed Leadership Slightly important	Self directed Leadership Not important
Silos (Team Interventions)	Silos (Team Interventions) Extremely important	Silos (Team Interventions) Very important	Silos (Team Interventions) Moderately important	Silos (Team Interventions) Slightly important	Silos (Team Interventions) Not important
Skills Development	Skills Development Extremely important	Skills Development Very important	Skills Development Moderately important	Skills Development Slightly important	Skills Development Not important
Ways of Working	Ways of Working Extremely important	Ways of Working Very important	Ways of Working Moderately important	Ways of Working Slightly important	Ways of Working Not important

Other (please specify)

Question Title

* 9. The following themes regularly come up with 1-2-1 clients. How important are they to you?

	Extremely important	Very important	Moderately important	Slightly important	Not important
Action (plan, prioritise, resources, taking action)	Action (plan, prioritise, resources, taking action) Extremely important	Action (plan, prioritise, resources, taking action) Very important	Action (plan, prioritise, resources, taking action) Moderately important	Action (plan, prioritise, resources, taking action) Slightly important	Action (plan, prioritise, resources, taking action) Not important
Alignment	Alignment Extremely important	Alignment Very important	Alignment Moderately important	Alignment Slightly important	Alignment Not important
Brainstorming / Problem Solving / Innovation / Creativity	Brainstorming / Problem Solving / Innovation / Creativity Extremely important	Brainstorming / Problem Solving / Innovation / Creativity Very important	Brainstorming / Problem Solving / Innovation / Creativity Moderately important	Brainstorming / Problem Solving / Innovation / Creativity Slightly important	Brainstorming / Problem Solving / Innovation / Creativity Not important
Change	Change Extremely important	Change Very important	Change Moderately important	Change Slightly important	Change Not important
Choice / Dilemmas	Choice / Dilemmas Extremely important	Choice / Dilemmas Very important	Choice / Dilemmas Moderately important	Choice / Dilemmas Slightly important	Choice / Dilemmas Not important
Communication	Communication Extremely important	Communication Very important	Communication Moderately important	Communication Slightly important	Communication Not important
Development	Development Extremely important	Development Very important	Development Moderately important	Development Slightly important	Development Not important
Personal Effectiveness	Personal Effectiveness Extremely important	Personal Effectiveness Very important	Personal Effectiveness Moderately important	Personal Effectiveness Slightly important	Personal Effectiveness Not important
Goal setting	Goal setting Extremely important	Goal setting Very important	Goal setting Moderately important	Goal setting Slightly important	Goal setting Not important
High Performance	High Performance Extremely important	High Performance Very important	High Performance Moderately important	High Performance Slightly important	High Performance Not important
Results	Results Extremely important	Results Very important	Results Moderately important	Results Slightly important	Results Not important
Self directed Leadership	Self directed Leadership Extremely important	Self directed Leadership Very important	Self directed Leadership Moderately important	Self directed Leadership Slightly important	Self directed Leadership Not important
Ways of Working	Ways of Working Extremely important	Ways of Working Very important	Ways of Working Moderately important	Ways of Working Slightly important	Ways of Working Not important

Other (please specify)

Question Title

* 1. Please let me know who you are so I can thank you for your feedback.Your information will NOT be shared, I do understand if you prefer not to identify yourself.

Question Title

* 2. What is your connection with Sinéad Hewson (www.TpEBO.com)?(Tick any/all that apply)

Question Title

* 3. What (in your opinion) does Sinéad (TpEBO) offer? What is her niche? (area of expertise)

Question Title

* 4. If Sinéad (TpEBO) has worked with you in the past, please answer the following question:

Question Title

* 5. What has influenced your decision to appoint / not appoint Sinéad (TpEBO) ?

Question Title

* 6. What (in your opinion) should Sinéad (TpEBO) do to grow her business?

Question Title

* 7. What services which Sinéad (TpEBO) can provide are most relevant to you/your organisation?(tick all that apply)

Question Title

* 8. The following themes regularly come up in group workshops. How important are they to you?

Question Title

* 9. The following themes regularly come up with 1-2-1 clients. How important are they to you?

Question Title

* 10. Complete the sentence:If there is extra one thing Sinéad (TpEBO) could offer, I would specifically recommend that you consider....

* 1. Please let me know who you are so I can thank you for your feedback.
Your information will NOT be shared, I do understand if you prefer not to identify yourself.

* 2. What is your connection with Sinéad Hewson (www.TpEBO.com)?
(Tick any/all that apply)

* 7. What services which Sinéad (TpEBO) can provide are most relevant to you/your organisation?
(tick all that apply)

* 10. Complete the sentence:
If there is extra one thing Sinéad (TpEBO) could offer, I would specifically recommend that you consider....