ESPB Customer Satisfaction Survey Question Title * 1. Please tell us who you are (optional) Name Company Address Address 2 City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Country Email Address Phone Number Question Title * 2. What type of licensure are you seeking? N/A In-State Other State Educator License (OSEL) Out of State Reciprocal Endorsement Information only Please respond to all that apply to your interaction with ESPB. If your rating is less than average (below average or poor) please provide comment on how we could improve. Question Title * 3. Timeliness Excellent Above Average Average Below Average Poor N/A Comment Question Title * 4. Availability Excellent Above Average Average Below Average Poor N/A Comment Question Title * 5. Courtesy Excellent Above Average Average Below Average Poor N/A Comment Question Title * 6. Knowledge Excellent Above Average Average Below Average Poor N/A Comment Question Title * 7. Responsiveness of Staff Excellent Above Average Average Below Average Poor N/A Comment Question Title * 8. Ease of Obtaining Information or Services Excellent Above Average Average Below Average Poor N/A Comment Question Title * 9. Cost and Value of the Interaction Excellent Above Average Average Below Average Poor N/A Comment Question Title * 10. Quality Excellent Above Average Average Below Average Poor N/A Comment Question Title * 11. Please provide any other comments or suggestions Done
