Welcome to the DisasterAssistance.gov Satisfaction Survey
Tell Us About Your Experience

Thank you for taking the time to share your feedback.  Your opinion matters and the information you provide will help us enhance the online experience for future users.
OMB Control No. 1601-0014
Expires: 05/31/2015
PAPERWORK REDUCTION ACT BURDEN DISCLOSURE NOTICE
Public reporting burden for this survey is estimated to take 5-10 minutes. The burden estimate includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and submitting the survey. This collection of information is voluntary. You are not required to respond to this collection of information unless it displays a valid OMB control number displayed in the upper right corner of this form. Send comments regarding accuracy of the burden estimate and any suggestions for reducing the burden to: Information Collections Management, Department of Homeland Security, Federal Emergency Management Agency, 500 C Street, SW Washington DC 20472-3100, Paperwork Reduction Project (1660-0130). NOTE: Do not send your completed form to the above address.
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1. How would you rate your overall experience today?
OutstandingAbove AverageAverageBelow AveragePoor
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2. Were you able to complete the purpose of your visit?
3. Select the rating that best describes your experience with the following research functions.
Extremely easy to useSomewhat easy to useNeutralSomewhat difficult to useVery difficult to useI didn't use this option
Frequently Asked Questions (FAQs)
Address Look-up
(determine if a disaster has been declared for my area)
General Disaster Information
Contact Us
Newsfeeds
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4. Would you return to this website if you could get this information or service from another source?
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5. Will you recommend this website to a friend or colleague?
The following information is not required but will help us see who uses our site. There is also an option for you to volunteer to talk with us in the future. But, if you prefer to skip the questions, simply click Done at the bottom of the page.
6. Which category below includes your age?
7. How often do you access the Internet?
8. When you access the Internet, which of the following do you usually do?  (check all that apply)
At times we are given the opportunity to speak directly with disaster survivors to find out how we can make your online experience better.  If you would like to be contacted in the future for additional feedback, please send your name, city/state and email address to DAIP-PMO@fema.dhs.gov. 

*NOTE - Please do not include any additional personal information when sending your information to the above email address.
The information you provide will only be used for website feedback.  Providing your name and email will not impact your Disaster Assistance Application or FEMA's decision.

We are unable to provide additional information about your application.  If you have any questions about your application or need additional help, please contact 1-800-621-FEMA (1-800-621-3362), TTY 1-800-462-7585 or 711 or VRS 1-800-621-3362.