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* 1. My overall experience at the DeSoto Civic Center was customer service oriented.

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* 2. I would recommend the DeSoto Civic Center to my family, friends, peers and or co-workers.

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* 3. My rental information was accurate regarding the room(s) and time.

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* 4. The check-in process was timely and efficient.

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* 5. The check-in staff was courteous.

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* 6. My room was clean and appealing to me and my guests.

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* 7. My room was properly setup.

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* 8. The kitchen was clean and ready to use. (N/A if not applicable)

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* 9. The staff was prompt, reliable, and friendly.

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* 10. The staff was knowledgeable and answered any questions I may have had. (N/A if not applicable)

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* 11. The staff provided me with cleaning supplies I needed to clean the room after my event.

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* 12. The check-out process was timely and efficient.

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* 13. The check-out staff was courteous.

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* 14. Email Address or Comments:

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