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* 1. What have you purchased from us?

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* 2. How well do you think we understood your requirements?

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* 3. How helpful did you find our sales team?

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* 4. How happy were you with our pricing?

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* 5. How quickly did you receive your goods, considering the processes involved?

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* 6. And here is the crux, were you sufficiently happy to recommend us to a colleague or friend?

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* 7. Do you have any other comments, questions, or concerns?

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* 8. If you divulge your identity, we can send you a lovely little treat.

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* 9. And if you tell us your birthday, you may be surprised again and again.

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