My Optus App Issue Feedback

To help our development teams to improve the app, we would like to hear about your experience.

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1. What is your Optus mobile number?

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2. Do you have an iPhone or Android device?

iPhone

Android

Model

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3. Please select the type of issue you experenced:

Problem with App Loading

Chat issue

Network Unavailable

Pay Bill or Recharge Issue

View Balance

General Usability

Other (please specify)

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4. Please provide as much information as possible regarding your issue including date/time the issue occurred & the steps to replicate - please do not include any passwords:

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5. Can we call you about your feedback if we need more information?

Yes

No

If yes, please specify contact number: