Exit this survey OIP Services Survey (March 2013) Thank you for taking 5-10 minutes to participate in this on-line survey to help the Office of Information Practices better serve our users and more effectively utilize our limited resources. Some of the following questions, as marked by asterisks **, allow for multiple answers. Question Title * 1. ** Which of the following services from OIP have you used or received? Attorney of the Day telephone/e-mail request for general advice Request for investigation of a Sunshine Law complaint Request for assistance due to nonresponse by an agency Appeal from a denial of a record request made to an agency Request for an opinion by OIP, other than as part of a request for investigation or an appeal Continuing legal education course In-person training by OIP On-line training via OIP’s website Quiz on OIP's website Forms on OIP’s website OIP opinions, index, laws/rules, and other legal resources on OIP’s website UIPA or Sunshine Law guides on OIP’s website What’s New e-mails and on-line articles OIP’s OpenLine newsletter Tracking of open government legislation Records Report System Annual Report Question Title * 2. How frequently do you use OIP’s services? Weekly Monthly 2 to 4 times a year Annually Infrequently Never Question Title * 3. If you are an attorney, are you using OIP's services as a Not applicable Government attorney Government official Private practice attorney Volunteer board member Member of the general public Other Question Title * 4. If you are a government board or commission member, or a government employee or official, is your board or agency part of the Not applicable State County Judiciary Legislature Other Question Title * 5. If you are a member of the public, are you using OIP’s services as a Not applicable Private individual Media representative Public interest group representative Board member or volunteer Business person Private legal practice Other Question Title * 6. If you attempted to obtain records from a government agency or inquired about a potential Sunshine Law violation, were you satisfied with OIP’s assistance? Not Applicable Yes No Question Title * 7. If you were trained by OIP (in-person or on-line) or took an on-line quiz via OIP's website, do you believe that you now have a better understanding of the law that you studied? Not applicable Yes No Question Title * 8. Why were you satisfied or not satisfied with OIP's assistance or training? Question Title * 9. Overall, how satisfied are you with OIP’s services? Very satisfied Satisfied Dissatisfied Very dissatisfied Question Title * 10. Why are you satisfied or dissatisfied with OIP's services overall? Question Title * 11. Assuming that OIP maintains its current funding and staffing levels, what suggestions do you have to improve OIP’s services? If you want to receive OIP’s e-mailed updates and newsletters, then please provide the information below as part of this survey, or by separately sending it to OIP by e-mailing oip@hawaii.gov, calling (808) 586-1400, faxing (808) 586-1412, or mailing to 250 South Hotel Street, Suite 107, Honolulu, Hawaii, 96813. Question Title * 12. Your name: Question Title * 13. Your e-mail address: Note that if you have not provided your survey response on-line, then you may provide them to OIP via the communications channels referenced above.MAHALO NUI LOA for taking the time to provide us with your honest and valuable feedback! Done