User Satisfaction Survey User Satisfaction Survey Question Title * 1. How did you get to know of ECC Malta? Referred by another organization TV Leaflets Radio Internet Press A friend Other (please specify) Question Title * 2. Where you satisfied with the assistance provided by ECC Malta? Very satisfied Satisfied Not satisfied Reason: Question Title * 3. Did the advice or assistance you received, help you to understand your rights or to solve your dispute with the trader? Yes No My case is still pending If No please specify reason: Question Title * 4. Would you recommend our services? Yes No Reason: Question Title * 5. Did you find our website to be adequately clear and informative? Yes No Question Title * 6. Did you find the information that you needed on our website? Yes No Question Title * 7. What can we do to improve our services? Question Title * 8. What is your gender? Female Male Question Title * 9. What is your age? 16-25 26-40 41-61 62 or older Question Title * 10. What is your country of residence? Submit