Securing the Company Network - May 2012 Question Title * 1. Your first and last name: Question Title * 2. Your office number: Question Title * 3. The most important thing to keep in mind about network performance is... Each connection affects the quality of the network. Only hardwired desktop computers affect the quality of the network. Only wireless devices affect the quality of the network. Question Title * 4. Check all that apply: Devices that can connect to the network are: Desktop Computers Laptop & Netbook Computers Tablets/iPads Smartphones/Handheld Devices Question Title * 5. A Network Connection Agreement is necessary for: Each Person with devices that connect. Each device a person has that connects. All staff computers only. Question Title * 6. When a person comes to the office with a new device and asks to be connected to the network which 3 things must happen? A Network Connection Agreement is completed for the device. You call the Help Desk to assist in entering the Network Connection Key. You enter the Network Connection Key without assistance from anyone. You verify Virus Software is installed on the device (if applicable - only laptops, netbooks & desktops). Question Title * 7. In your own words describe Bit Torrent sites and why we do not allow them to be used on our network. Question Title * 8. Better network performance can be achieved by educating the users of our network. Two important tips to stress are: Shut down all computers when not in use. Leave open browser windows of frequently used sites. Schedule downloads for Windows Updates at off-peak times. Peer-to-peer software sharing is highly efficient. Question Title * 9. Make note of the following 4 items when documenting nework slowness: Approximately how many people were in the office at the time of the slowness. The Date/Time of the slowness & how long it lasted. Which specific websites were slow at the time. Was company email affected or just the internet? The operating system of each in-use device at the time. Question Title * 10. Youtube, Netflix, iCloud Media and facebook apps do NOT put a strain on the network. True False Question Title * 11. The Color Printer must be added to devices by the Help Desk only. True False Question Title * 12. Most often, printer drivers can be located within Windows Updates for non-color network printers. True False Question Title * 13. Agents get charged for all Color and Black/White pages that they print on company printers. True False Done