Ramah Jerusalem Day Camp 2014 Family Survey

Thank you for participating in our Ramah Jerusalem Day Camp survey. We appreciate you taking the time to help us improve our services and program. This survey is for parents/guardians, and we ask that you fill this out only once for each participant.Todah. We look forward to seeing you next summer.

	Excellent	Good	Adequate	Poor
Registration	Registration Excellent	Registration Good	Registration Adequate	Registration Poor
Sign in and check out	Sign in and check out Excellent	Sign in and check out Good	Sign in and check out Adequate	Sign in and check out Poor
Tefila	Tefila Excellent	Tefila Good	Tefila Adequate	Tefila Poor
Food	Food Excellent	Food Good	Food Adequate	Food Poor
Hebrew	Hebrew Excellent	Hebrew Good	Hebrew Adequate	Hebrew Poor
Day Trips	Day Trips Excellent	Day Trips Good	Day Trips Adequate	Day Trips Poor
Hugim choice (Behira)	Hugim choice (Behira) Excellent	Hugim choice (Behira) Good	Hugim choice (Behira) Adequate	Hugim choice (Behira) Poor
Swimming/Pool time	Swimming/Pool time Excellent	Swimming/Pool time Good	Swimming/Pool time Adequate	Swimming/Pool time Poor
Kabbalat Shabbat	Kabbalat Shabbat Excellent	Kabbalat Shabbat Good	Kabbalat Shabbat Adequate	Kabbalat Shabbat Poor
Safety	Safety Excellent	Safety Good	Safety Adequate	Safety Poor
Medical Care	Medical Care Excellent	Medical Care Good	Medical Care Adequate	Medical Care Poor

Excellent

Good

Adequate

Poor

Registration

Registration Excellent

Registration Good

Registration Adequate

Registration Poor

Tefila

Tefila Excellent

Tefila Good

Tefila Adequate

Tefila Poor

Food

Food Excellent

Food Good

Food Adequate

Food Poor

Hebrew

Hebrew Excellent

Hebrew Good

Hebrew Adequate

Hebrew Poor

Day Trips

Day Trips Excellent

Day Trips Good

Day Trips Adequate

Day Trips Poor

Hugim choice (Behira)

Hugim choice (Behira) Excellent

Hugim choice (Behira) Good

Hugim choice (Behira) Adequate

Hugim choice (Behira) Poor

Swimming/Pool time

Swimming/Pool time Excellent

Swimming/Pool time Good

Swimming/Pool time Adequate

Swimming/Pool time Poor

Kabbalat Shabbat

Kabbalat Shabbat Excellent

Kabbalat Shabbat Good

Kabbalat Shabbat Adequate

Kabbalat Shabbat Poor

Safety

Safety Excellent

Safety Good

Safety Adequate

Safety Poor

Medical Care

Medical Care Excellent

Medical Care Good

Medical Care Adequate

Medical Care Poor

	Completely agree	Agree	Neutral	Disagree	Completely disagree
Staff was professional.	Staff was professional. Completely agree	Staff was professional. Agree	Staff was professional. Neutral	Staff was professional. Disagree	Staff was professional. Completely disagree
Staff was approachable.	Staff was approachable. Completely agree	Staff was approachable. Agree	Staff was approachable. Neutral	Staff was approachable. Disagree	Staff was approachable. Completely disagree
Staff was attentive to campers.	Staff was attentive to campers. Completely agree	Staff was attentive to campers. Agree	Staff was attentive to campers. Neutral	Staff was attentive to campers. Disagree	Staff was attentive to campers. Completely disagree

Completely agree

Agree

Neutral

Disagree

Completely disagree

Staff was professional.

Staff was professional. Completely agree

Staff was professional. Agree

Staff was professional. Neutral

Staff was professional. Disagree

Staff was professional. Completely disagree

Staff was approachable.

Staff was approachable. Completely agree

Staff was approachable. Agree

Staff was approachable. Neutral

Staff was approachable. Disagree

Staff was approachable. Completely disagree

Staff was attentive to campers.

Staff was attentive to campers. Completely agree

Staff was attentive to campers. Agree

Staff was attentive to campers. Neutral

Staff was attentive to campers. Disagree

Staff was attentive to campers. Completely disagree

	1 (Very dissatisfied)	2	3	4	5 (Very satisfied)
Ease of contact	Ease of contact 1 (Very dissatisfied)	Ease of contact 2	Ease of contact 3	Ease of contact 4	Ease of contact 5 (Very satisfied)
Was the response timely?	Was the response timely? 1 (Very dissatisfied)	Was the response timely? 2	Was the response timely? 3	Was the response timely? 4	Was the response timely? 5 (Very satisfied)
Was the issue handled to your satisfaction?	Was the issue handled to your satisfaction? 1 (Very dissatisfied)	Was the issue handled to your satisfaction? 2	Was the issue handled to your satisfaction? 3	Was the issue handled to your satisfaction? 4	Was the issue handled to your satisfaction? 5 (Very satisfied)

1 (Very dissatisfied)

5 (Very satisfied)

Ease of contact

Ease of contact 1 (Very dissatisfied)

Ease of contact 2

Ease of contact 3

Ease of contact 4

Ease of contact 5 (Very satisfied)

Was the response timely?

Was the response timely? 1 (Very dissatisfied)

Was the response timely? 2

Was the response timely? 3

Was the response timely? 4

Was the response timely? 5 (Very satisfied)

Was the issue handled to your satisfaction?

Was the issue handled to your satisfaction? 1 (Very dissatisfied)

Was the issue handled to your satisfaction? 2

Was the issue handled to your satisfaction? 3

Was the issue handled to your satisfaction? 4

Was the issue handled to your satisfaction? 5 (Very satisfied)

	Completely agree	Agree	Neutral	Disagree	Completely disagree
The process was easy.	The process was easy. Completely agree	The process was easy. Agree	The process was easy. Neutral	The process was easy. Disagree	The process was easy. Completely disagree
The process was quick.	The process was quick. Completely agree	The process was quick. Agree	The process was quick. Neutral	The process was quick. Disagree	The process was quick. Completely disagree
Paying on-line was easy.	Paying on-line was easy. Completely agree	Paying on-line was easy. Agree	Paying on-line was easy. Neutral	Paying on-line was easy. Disagree	Paying on-line was easy. Completely disagree

Completely agree

Agree

Neutral

Disagree

Completely disagree

The process was easy.

The process was easy. Completely agree

The process was easy. Agree

The process was easy. Neutral

The process was easy. Disagree

The process was easy. Completely disagree

The process was quick.

The process was quick. Completely agree

The process was quick. Agree

The process was quick. Neutral

The process was quick. Disagree

The process was quick. Completely disagree

Paying on-line was easy.

Paying on-line was easy. Completely agree

Paying on-line was easy. Agree

Paying on-line was easy. Neutral

Paying on-line was easy. Disagree

Paying on-line was easy. Completely disagree

Ramah Jerusalem Day Camp 2014 Family Survey

1. Your Opinion is Important to Us

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* 1. Personal Information Parent/Guardian (Optional)

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* 2. Which week did your child (or children) participate in camp?

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* 3. Please evaluate the following areas of camp:

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* 4. Please rate your level of agreement regarding our staff:

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* 5. Did you find the Director and Assistant Director to be helpful? Please comment on the following:

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* 6. This was our first year using our on-line registration system. Please rate the following:

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* 7. How was your child(ren) overall experience?

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* 8. Did you have more than one child who attended camp?