Heritage Academy

1.

Question Title

* On a scale from 0 – 10 (with 0 being not likely at all and 10 being extremely likely): How likely would you be to recommend our school to a friend or family member?

10 - Extremely likely

9

8

7

6

5 - Neutral

4

3

2

1

0 - Not at all likely

10 - Extremely likely

9

8

7

6

5 - Neutral

4

3

2

1

0 - Not at all likely

Question Title

* Please indicate how much you agree or disagree with the statements that follow.

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree	Don't know or not applicable
I was greeted professionally and made to feel welcome.	I was greeted professionally and made to feel welcome. Strongly agree	I was greeted professionally and made to feel welcome. Agree	I was greeted professionally and made to feel welcome. Neutral	I was greeted professionally and made to feel welcome. Disagree	I was greeted professionally and made to feel welcome. Strongly disagree	I was greeted professionally and made to feel welcome. Don't know or not applicable
Everyone who assisted me was eager to help me.	Everyone who assisted me was eager to help me. Strongly agree	Everyone who assisted me was eager to help me. Agree	Everyone who assisted me was eager to help me. Neutral	Everyone who assisted me was eager to help me. Disagree	Everyone who assisted me was eager to help me. Strongly disagree	Everyone who assisted me was eager to help me. Don't know or not applicable
The information that was given to me by school faculty and/or staff was very clear and informative.	The information that was given to me by school faculty and/or staff was very clear and informative. Strongly agree	The information that was given to me by school faculty and/or staff was very clear and informative. Agree	The information that was given to me by school faculty and/or staff was very clear and informative. Neutral	The information that was given to me by school faculty and/or staff was very clear and informative. Disagree	The information that was given to me by school faculty and/or staff was very clear and informative. Strongly disagree	The information that was given to me by school faculty and/or staff was very clear and informative. Don't know or not applicable
Any issues or concerns I had were resolved.	Any issues or concerns I had were resolved. Strongly agree	Any issues or concerns I had were resolved. Agree	Any issues or concerns I had were resolved. Neutral	Any issues or concerns I had were resolved. Disagree	Any issues or concerns I had were resolved. Strongly disagree	Any issues or concerns I had were resolved. Don't know or not applicable

Question Title

* What could we have done to improve your experience?

Question Title

* Do you have any additional feedback? If you would like someone to contact you to follow up on your comments, please include your name, email address and phone number here.