Exit this survey CS Week Feedback Survey Question Title * 1. Which Council Office do you visit most often? Babergh (Hadleigh) Beccles Library Brandon Bungay Bus Station (Bury) College Heath Road (Mildenhall) Customer Service Centre (Ipswich) Felixstowe Guineas (Newmarket) Halesworth Haverhill Marina Centre (Lowestoft) Melton Hill Mid Suffolk (Needham Market) Mildenhall Bus Station Rotterdam Road (WDC) Sudbury Advice Centre Town Hall (Lowestoft) West Suffolk House Woodbridge Library None - I only telephone / email / use the website Question Title * 2. Which day (if any) do you prefer to contact us? Monday Tuesday Wednesday Thursday Friday Saturday Sunday No preference Question Title * 3. How often do you contact us? Daily Weekly Fortnightly Monthly Two or three times a year Yearly Question Title * 4. What is preferred time to contact us? Before 9am Between 9 – 12pm Between 12 – 3pm Between 3 – 4.30pm Between 4.30 - 5.00pm Between 5.00 - 6.00pm After 6pm No Preference Question Title * 5. How do you prefer to contact us? E-mail Letter Telephone Textphone / Minicom Using forms on our website Visiting one of our offices Question Title * 6. Which service(s) have you enquired about today? Benefits Car-Parks (including excess charges) Council Housing (including Housing repairs) Council Tax (incl Recovery) Elections Environmental Health (Dogs, Noise, Food Hygiene) Housing Options Licensing Other (please complete text box) Planning & Building Control To make a payment Tourist Information Waste Collection / Norse-SCS Other (please specify) Question Title * 7. How satisified were you with the service you received today? Very Satisifed Satisfied Neither Satisfied or Dissatified Dissatified Very Dissatified Unsure / no response Question Title * 8. Do you or would you use the Council's website Yes - often Yes - ocassionally Yes - but I find it difficult to use No - I prefer to call / visit No - I have no access to the internet Question Title * 9. What would make you more likely to use our website ? Question Title * 10. We welcome your comments / feedback, please let us know if you would like to see any changes to our service. Done