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* 1. Who do you currently need to have a challenging or difficult conversation with at work?

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* 2. Which of these topics best describes your most recent difficult conversation or the one you are about to have? Select as many as apply.

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* 3. How important are the following elements of having a difficult conversation?

  Not important at all Moderately important Very important Essential
Preparing - taking time to think through the issues
Understanding what outcome I would like to see
Admitting my role in creating the challenge to begin with

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