Middle Market Champions

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* 3. Rate your understanding of Payable Products (eg. Bpay, Bulk Payments, Business Credit Cards)

0 - No understanding

100 - Strong understanding

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Rate your understanding of Receivable Products (eg. EFTPOS, e-commerce, Direct Debit)

0 - No understanding

100 - Strong understanding

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. Rate your understanding of Access services (eg. e-banking, Small Business Portal)

0 - No understanding

100 - Strong understanding

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. Rate your understanding of Data Sharing services (Data feeds, Smart data)

0 - No understanding

100 - Strong understanding

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. Since being part of this group, how frequently would you proactively discuss Transactional Banking solutions with a customer during your Customer Centered conversations?

Always

Usually

Sometimes

Rarely

Never

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* 8. How would you typically identify Transactional Banking opportunities during your Customer Centered conversations?

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* 9. How important is Transactional Banking to the overall relationship with the customer?

Extremely important

Very important

Somewhat important

Not so important

Not at all important

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* 10. Has the champions concept been a good use of your time?

Yes

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* 11. Has the champions concept met your expectations?

Yes

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* 12. Please explain what has been the most beneficial part of the champions group

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* 13. Please explain what has been least beneficial about the group and what you would suggest to change

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* 14. Has the use of guest presenters at the champions meetings been valuable?

Extremely valuable

Very valuable

Somewhat valuable

Not so valuable

Not at all valuable

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* 15. If the group is to continue would you:

Continue to participate in the group

Pass the baton onto someone else within your region

Scrap the group. It's just another thing we have to do

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* 16. How beneficial is the weekly update?

A great deal

A lot

A moderate amount

A little

None at all

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* 17. Do you distribute the weekly update to your peers?

Always

Usually

Sometimes

Rarely

Never

Middle Market Champions - Survey 2

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* 1. Name

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* 2. Role

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* 3. Rate your understanding of Payable Products (eg. Bpay, Bulk Payments, Business Credit Cards)

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* 4. Rate your understanding of Receivable Products (eg. EFTPOS, e-commerce, Direct Debit)

Question Title

* 5. Rate your understanding of Access services (eg. e-banking, Small Business Portal)

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* 6. Rate your understanding of Data Sharing services (Data feeds, Smart data)

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* 7. Since being part of this group, how frequently would you proactively discuss Transactional Banking solutions with a customer during your Customer Centered conversations?

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* 8. How would you typically identify Transactional Banking opportunities during your Customer Centered conversations?

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* 9. How important is Transactional Banking to the overall relationship with the customer?

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* 10. Has the champions concept been a good use of your time?

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* 11. Has the champions concept met your expectations?

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* 12. Please explain what has been the most beneficial part of the champions group

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* 13. Please explain what has been least beneficial about the group and what you would suggest to change

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* 14. Has the use of guest presenters at the champions meetings been valuable?

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* 15. If the group is to continue would you:

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* 16. How beneficial is the weekly update?

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* 17. Do you distribute the weekly update to your peers?

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* 18. What if anything would you change about this group?