Columbia Shuswap Regional District - Website Survey

The new CSRD website has just reached its one year anniversary and although it is better than it was, the CSRD wants to further improve the functionality of the website.

Please complete this 10 question survey to offer your feedback.

Your responses are anonymous and will not be used for any purpose other than updating our website.

If you have already answered this survey, please disregard and close the window.

Question Title

* 1. How often do you visit the CSRD website?

3-7 times per week

1-2 times per week

1-3 times per month

A few times per year

First time visitor

Question Title

* 2. What information were you looking for on the CSRD website today? (please check all that apply)

Bill payments

Board/committee agendas & minutes

Building regulation

Bylaws

Careers

Contact information

Development & planning

Dog control

Fire services

Economic development

Emergency management

Environmental services

Events

Mapping

News updates

Parks & trails

Solid waste & recycling

Shuswap Tourism

Utilities

Other (please specify)

Question Title

* 3. How easy was it for you to find the information you were looking for on our website?

Extremely easy

Moderately easy

Fair

Difficult

Very Difficult

Did not find what I was looking for

Question Title

* 4. How would you rate the CSRD website on the following?

	Very poor	Poor	Fair	Good	Very Good	Excellent
Design	Design Very poor	Design Poor	Design Fair	Design Good	Design Very Good	Design Excellent
Reliability	Reliability Very poor	Reliability Poor	Reliability Fair	Reliability Good	Reliability Very Good	Reliability Excellent
Speed	Speed Very poor	Speed Poor	Speed Fair	Speed Good	Speed Very Good	Speed Excellent
Quality of site content	Quality of site content Very poor	Quality of site content Poor	Quality of site content Fair	Quality of site content Good	Quality of site content Very Good	Quality of site content Excellent

Question Title

* 5. To what extent would you agree or disagree with the following about the CSRD website?

	Strongly disagree	Tend to disagree	Unsure	Tend to agree	Strongly agree
It met my needs today	It met my needs today Strongly disagree	It met my needs today Tend to disagree	It met my needs today Unsure	It met my needs today Tend to agree	It met my needs today Strongly agree
It meets my expectations	It meets my expectations Strongly disagree	It meets my expectations Tend to disagree	It meets my expectations Unsure	It meets my expectations Tend to agree	It meets my expectations Strongly agree
It would affect me if the CSRD didn't have a website	It would affect me if the CSRD didn't have a website Strongly disagree	It would affect me if the CSRD didn't have a website Tend to disagree	It would affect me if the CSRD didn't have a website Unsure	It would affect me if the CSRD didn't have a website Tend to agree	It would affect me if the CSRD didn't have a website Strongly agree

Question Title

* 6. If the website did not meet your needs, please tell us why:

The site was difficult to use

I couldn't find what I was looking for

The site does not have what I wanted

Technical difficulty

It took too long/I did not have time

Not applicable. Your website met my needs today.

Other (please specify)

Question Title

* 7. How likely is it that you would recommend our website to a friend or colleague?

Not at all likely - 1

Somewhat likely - 2

Very Likely - 3

Not at all likely - 1

Somewhat likely - 2

Very Likely - 3

Question Title

* 8. How likely are you to visit this website again?

Definitely

Probably

Maybe

Probably not

Definitely not

Question Title

* 9. How does the CSRD website compare to other municipal / government / district websites you have used? It is...

Much better

Slightly better

About the same

Slightly worse

Much worse

Don't know

Question Title

* 10. What would you like to see changed or added to the CSRD website?

Question Title

* 11. What Electoral Area do you live in?

Area A (Rural Golden)

Area B (Rural Revelstoke)

Area C (South Shuswap)

Area D (Salmon Valley & Ranchero/Deep Creek)

Area E (Rural Sicamous)

Area F (North Shuswap)

Golden

Revelstoke

Salmon Arm

Sicamous

Other (please specify)

Thank you for taking time to do this survey. We appreciate your feedback and will do our best to incorporate the feedback we receive.