Adult Softball Satisfaction Survey - OCTOBER 2013

Welcome

 
The City of Knoxville's Parks & Recreation Department values your input as we assess our Athletic programs. Thank you for taking the time to assist in this effort.
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1. Select the name of your League (select all that apply)
2. Select your role in the league (select all that apply)
3. Indicate your satisfaction level regarding FEES AND FINANCIAL ACCOUNTABILITY in the following areas:
Very SatisfiedSatisfiedDissastifiedVery Dissatisfied
Satisfaction with the affordability of the fees
Value you received for the fees paid
4. Are you aware that you can turn in your ticket received when entering the park for a water, popcorn, or coffee at the concession stand?
5. Indicate your satisfaction level regarding ORGANIZATIONAL EFFECTIVENESS in the following areas:
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
Satisfaction with game times & schedule?
Satisfaction with game results & standings on Eteamz?
Timeliness of being informed about changes to games
6. Select which service you use for weather updates (check all that apply)
7. Which communication & social media outlets do you use?
8. Indicate your satisfaction level regarding OFFICIALS AND STAFF in the following areas:
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
Professionalism of the umpires
Appearance of the umpires
Use of proper signals by the umpires
Manners displayed by the umpires
Punctuality of games start times
Courtesy and Knowledge of Field Supervisors
Friendliness and helpfulness of Concessions staff
9. Indicate your satisfaction level regarding FACILITIES in the following areas:
Very SatisfiedSatisfiedDissatisfiedVery Dissatisfied
Overall appearance of Caswell Park
Cleanliness of the park
Safety of Caswell Park
10. Have you participated in any other KPRD Adult Leagues in the past year? (Select all that apply)