CSL’s ‘Our Corporate Responsibility 2013’ Report Survey

Thank you for taking the time to read CSL’s Our Corporate Responsibility 2013 Report. This publication combines information about CSL’s economic, social and environmental performance.Your feedback is important to us so please take a moment to answer a few questions about our report.

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* 1. Please select one of the following which best describes you.

Academic/student

Community member

Consultant

Customer

Employee

Government, regulatory or health organisation

Healthcare professional

Industry organisation representative

Investor

Investor analyst

News media representative

Non-governmental organisation (NGO)

Patient organisation

Patient of CSL’s therapies

Plasma donor

Scientific research collaborator

Product or service supplier

Other, please specify

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* 2. Where are you located?

Africa

Asia

Australia/New Zealand

Canada

Central America

Europe

Middle East

Rest of World

South America

United States of America

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* 3. Which version of CSL’s ‘Our Corporate Responsibility 2013’ Report have you reviewed?

Print or PDF

Web (online)

Both print and web

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* 4. Is this the first corporate responsibility report of any kind that you have read?

Yes

Unsure

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* 5. Please rate the report based on its:

	Very Poor	Poor	Average	Good	Very Good	N/A
Depth and scope of content	Depth and scope of content Very Poor	Depth and scope of content Poor	Depth and scope of content Average	Depth and scope of content Good	Depth and scope of content Very Good	Depth and scope of content N/A
Relevance of content to you	Relevance of content to you Very Poor	Relevance of content to you Poor	Relevance of content to you Average	Relevance of content to you Good	Relevance of content to you Very Good	Relevance of content to you N/A
Report length	Report length Very Poor	Report length Poor	Report length Average	Report length Good	Report length Very Good	Report length N/A
Layout and graphical presentation of data/information	Layout and graphical presentation of data/information Very Poor	Layout and graphical presentation of data/information Poor	Layout and graphical presentation of data/information Average	Layout and graphical presentation of data/information Good	Layout and graphical presentation of data/information Very Good	Layout and graphical presentation of data/information N/A
Publication timing	Publication timing Very Poor	Publication timing Poor	Publication timing Average	Publication timing Good	Publication timing Very Good	Publication timing N/A
Useability and ease of navigation (web version)	Useability and ease of navigation (web version) Very Poor	Useability and ease of navigation (web version) Poor	Useability and ease of navigation (web version) Average	Useability and ease of navigation (web version) Good	Useability and ease of navigation (web version) Very Good	Useability and ease of navigation (web version) N/A

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* 6. On a scale of one to five, how do you rate the completeness of CSL's reporting, specifically each report section, in communicating significant aspects of its sustainability performance and operations?

	Very Poor	Poor	Average	Good	Very Good	Don't know/Did not read
Our organisation	Our organisation Very Poor	Our organisation Poor	Our organisation Average	Our organisation Good	Our organisation Very Good	Our organisation Don't know/Did not read
Researching new medicines	Researching new medicines Very Poor	Researching new medicines Poor	Researching new medicines Average	Researching new medicines Good	Researching new medicines Very Good	Researching new medicines Don't know/Did not read
Ensuring the safety and quality of our therapies	Ensuring the safety and quality of our therapies Very Poor	Ensuring the safety and quality of our therapies Poor	Ensuring the safety and quality of our therapies Average	Ensuring the safety and quality of our therapies Good	Ensuring the safety and quality of our therapies Very Good	Ensuring the safety and quality of our therapies Don't know/Did not read
Operating responsibly in the marketplace	Operating responsibly in the marketplace Very Poor	Operating responsibly in the marketplace Poor	Operating responsibly in the marketplace Average	Operating responsibly in the marketplace Good	Operating responsibly in the marketplace Very Good	Operating responsibly in the marketplace Don't know/Did not read
Providing a positive work environment for our people	Providing a positive work environment for our people Very Poor	Providing a positive work environment for our people Poor	Providing a positive work environment for our people Average	Providing a positive work environment for our people Good	Providing a positive work environment for our people Very Good	Providing a positive work environment for our people Don't know/Did not read
Supporting our communities around the world	Supporting our communities around the world Very Poor	Supporting our communities around the world Poor	Supporting our communities around the world Average	Supporting our communities around the world Good	Supporting our communities around the world Very Good	Supporting our communities around the world Don't know/Did not read
Minimising our environmental impacts	Minimising our environmental impacts Very Poor	Minimising our environmental impacts Poor	Minimising our environmental impacts Average	Minimising our environmental impacts Good	Minimising our environmental impacts Very Good	Minimising our environmental impacts Don't know/Did not read
Overall	Overall Very Poor	Overall Poor	Overall Average	Overall Good	Overall Very Good	Overall Don't know/Did not read

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* 7. How important is it to you, or the group that you represent, for CSL to report on its corporate responsibility performance?

Very important

Somewhat important

Not important

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* 8. Are there any material issues not covered in the report that you consider important? If so, please list.

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* 9. What types of improvements or changes would you like to see made in future reports?

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* 10. What top two impressions of CSL were you left with after reviewing the report?

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* 11. Please provide any additional feedback you may have on CSL’s Our Corporate Responsibility 2013 Report.

Thank you. Your feedback will help inform future reporting.