Client Satisfaction Survey - Continuous Improvement

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* 1. Name of respondent organisation

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* 2. Name of individual respondent

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* 3. How important do the team at Cameron Consulting make you feel?

Extremely important

Very important

Moderately important

Slightly important

Not at all important

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* 4. How satisfied were you with your last experience with our Company?

Extremely satisfied

Moderately satisfied

Slightly satisfied

Neither satisfied nor dissatisfied

Slightly dissatisfied

Moderately dissatisfied

Extremely dissatisfied

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* 5. Compared to our competitors, how do you rate the quality of our service?

Much better

Somewhat better

Slightly better

About the same

Slightly worse

Somewhat worse

Much worse

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* 6. Compared to our competitors, are our prices....

Much more reasonable

Somewhat more reasonable

Slightly more reasonable

About as reasonable

Slightly less reasonable

Somewhat less reasonable

Much less reasonable

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* 7. How important was price in your decision to use Cameron Consulting?

Extremely important

Very important

Moderately important

Slightly important

Not at all important

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* 8. Compared to our market peers, how effective is Cameron Consulting?

Much more effective

Somewhat more effective

Slightly more effective

About as effective

Slightly less effective

Somewhat less effective

Much less effective

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* 9. How likely are you to use Cameron Consulting in the future?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 10. What changes would most improve our service?

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* 11. What changes would most improve competing services currently available from other companies?

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* 12. How closely did Cameron Consulting follow your project timeline?

Extremely closely

Very closely

Moderately closely

Slightly closely

Not at all closely

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* 13. How likely are you to use Cameron Consulting again?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 14. How likely are you to recommend Cameron Consulting to others?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

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* 1. Name of respondent organisation

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* 2. Name of individual respondent

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* 3. How important do the team at Cameron Consulting make you feel?

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* 4. How satisfied were you with your last experience with our Company?

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* 5. Compared to our competitors, how do you rate the quality of our service?

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* 6. Compared to our competitors, are our prices....

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* 7. How important was price in your decision to use Cameron Consulting?

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* 8. Compared to our market peers, how effective is Cameron Consulting?

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* 9. How likely are you to use Cameron Consulting in the future?

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* 10. What changes would most improve our service?

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* 11. What changes would most improve competing services currently available from other companies?

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* 12. How closely did Cameron Consulting follow your project timeline?

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* 13. How likely are you to use Cameron Consulting again?

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* 14. How likely are you to recommend Cameron Consulting to others?

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* 15. Is there anything else you would like to add?