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* 1. For which CCR&R are you completing this survey?

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* 2. Please indicate the type(s) of service you used. You may select more than one.

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* 3. Did the agency staff present themselves in a professional manner?

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* 4. Were agency staff helpful?

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* 5. Were agency staff courteous?

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* 6. Were agency staff responsive within a reasonable time?

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* 7. Did you attend Provider Orientation within the past year?

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* 8. Do you receive the quarterly Provider Newsletters?

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* 9. If you receive the newsletter, by what method do you receive it?

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* 10. What articles/information in the newsletter do you find to be the most helpful to you?

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* 11. Have you contacted the CCR&R with any problems?

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* 12. If yes, what type of problem?

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* 13. Was the problem resolved to your satisfaction?

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* 14. Name (optional)

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* 15. Date

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