Welcome to the Contact Centre Quality Survey 2014!

Please answer the questions as openly and as honestly as you can and please feel free to add as much commentary as you feel will be beneficial to The Insight Report.

What about the confidentiality?

The published Report will never contain ANY reference to your name or company - unless you give your permission to do so at the end of the survey. IP addresses are NEVER captured by this survey.

When will I hear from you?

If you contribute to the survey by Midnight (GMT) 27th November 2013, we'll enter you into our prize draw to win £100 worth of Amazon Vouchers (Or a £100 donation to a charity of your choice).

We will contact the prize winners on Friday 6th December 2013.

The Report will be available mid-December 2013, first exclusively to those who contributed to this Survey.

Any questions or just want to chat through the survey instead? Call us on 01404 44004 or click here to Email us

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11% of survey complete.

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