2014-2015 Student Services Survey Term 1 Please take a moment to answer the following questions. This survey should take no more than 5-10 minutes. All questions must be answered. If a question doesn't apply to you, please choose the "N/A" response in order to move on. Question Title * 1. What program are you currently attending? Check all that apply. AAAE A Technical Program ABE/GED Question Title Question Title * 2. How would you rate the information and/or service provided by Mrs. Betts, GSTC Receptionist? (Pictured above) Excellent Great Good Fair Poor N/A (I have not had the occasion to speak with Mrs. Betts). Additional Comments? Question Title Question Title * 3. With which counselors have you met while at George Stone? Please check all that apply. Counselors are pictured left to right above. Mrs. Busse Mrs. Fowler Ms. McGowen Unsure Additional comments? Question Title * 4. Counselors are typically available from 7:30 a.m. to 6:30 p.m. Monday-Thursday and from 7:30 a.m. to 3 p.m. on Friday. Do you believe this time frame is adequate to meet your needs? Please explain. Yes No Comments Question Title * 5. Program information provided by the counselors met my needs and was easily understood. Yes No Please explain. Question Title * 6. How would you rate the service provided by the counseling department? Excellent Great Good Fair Poor Question Title * 7. What suggestions do you have, if any, to improve the counseling department? Please be specific. Question Title Question Title * 8. How would you rate the service you received from the Assessment Department staff, Mr. Morgan and Mrs. Piveral? (Pictured above) Excellent Great Good Fair Poor N/A Additional comments? Question Title * 9. The assessment (testing) process was well organized. Yes No N/A Question Title * 10. What specific suggestions, if any, do you have for improving the Assessment Department? Question Title Question Title * 11. How would you rate the service provided by the GSTC Bookkeeper/Cashier, Mrs. Pope? (Pictured above) Excellent Great Good Fair Poor Additional Comments? Questions 9-16 relate to students in the Technical Programs. If you are not enrolled in a technical program, be sure to mark "N/A" for these answers. Question Title * 12. For students who were enrolled in a GSTC technical program in May, 2014, please rate the May, 2014 pre-registration process. Excellent Great Good Fair Poor N/A Additional comments? Question Title Question Title * 13. I am aware of the Cooperative Education services provided by Mrs. Shockley (pictured above) in my program. Yes No N/A (I am not currently enrolled in a technical program) Question Title * 14. I am aware of the Job Placement services provided by Mrs. Shockley (pictured above) in my program. Yes No N/A (I am not currently enrolled in a technical program) Question Title * 15. How would you rate the service provided by Mrs. Shockley, the Cooperative Education/Job Placement Coordinator? Excellent Great Good Fair Poor N/A (I am not currently enrolled in a technical program) Question Title * 16. Do you have any suggestions to improve the Co-Op and/or Job Placement services offered by GSTC? Please be specific. Question Title Question Title * 17. Have you met with Mr. Wolfe to discuss VA benefits? (Pictured above) Yes No N/A (I don't receive VA benefits) Question Title * 18. How would you rate the service received from Mr. Wolfe regarding your VA benefits? Excellent Great Good Fair Poor N/A Additional comments? Question Title Question Title * 19. Have you met with the Financial Aid specialist, Mr. Tindall? (Pictured above) Yes No N/A (I don't receive financial aid) Question Title * 20. How would you rate the service provided by the Financial Aid Specialist, Mr. Tindall? Excellent Great Good Fair Poor N/A Question Title Question Title * 21. Have you met with Mrs. Catchings, the Financial Aid Department secretary? (Pictured above) Yes No N/A Question Title * 22. How would you rate the service provided by Mrs. Catchings, the Financial Aid Department secretary? Excellent Great Good Fair Poor N/A Question Title * 23. What specific suggestions, if any, do you have for improving the Financial Aid Department? Question Title Question Title * 24. Have you met with the Technical Program (PSAV) Data Specialist, Ms. Kirkland? (Pictured above) Yes No N/A Question Title * 25. How would you rate the service provided by the PSAV Data Specialist, Ms. Kirkland? Excellent Great Good Fair Poor N/A Any additional comments? Questions 26, 27, 28 & 29 are for students in the ABE/GED program. If these questions do not apply to you, please mark "N/A" as your answer. Question Title Question Title * 26. Have you met with the Adult Education Data Specialist, Mrs. Kelley? (Pictured above) Yes No N/A Question Title * 27. How would you rate the service provided by the Adult Education Data Specialist, Mrs. Kelley? Excellent Great Good Fair Poor N/A Additional Comments? Question Title Question Title * 28. Have you met with the Adult Education Counselor, Ms. Harrison, either individually or as a group in the classroom? (Pictured above) Yes, Individually Yes, In the classroom Yes, Both individually and in the classroom No N/A (I am currently enrolled in a technical program) Additional comments? Question Title * 29. How would you rate the information provided by Ms. Harrison, the Adult Education Counselor? Excellent Great Good Fair Poor N/A Additional comments? The final question is for ALL George Stone students. Question Title * 30. What specific suggestions, if any, do you have that might improve the Student Services Department at GSTC? Done