With the constant demand in today’s IT world to do more with less, and still accomplish quicker and higher quality deliverables, what features and functionalities in your HP Software are you missing? What could be enhanced to give you more flexibility or more insight into what you need to meet your demand?

How will you change your world through technology?

Share your thoughts by completing this survey on what functionality or features you would like to see added or enhanced for the HP Software you are using today. Here is your opportunity to let HP and other Vivit members know what is important in your IT world.

Your responses are kept anonymous unless you specify otherwise.

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* 1. Please select the current HP applications currently being used (Please select all that apply)

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* 2. Please list the version of each that you use

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* 3. Please rank your satisfaction with each item of functionality listed below. 1 being the lowest satisfaction and 5 being the highest satisfaction.

  1 2 3 4 5
Performance of document generation
Quality of document generation
Performance of Report Generation
Flexibility of data for report generation
Ability to bulk load CIs into BSM with UCMDB
Use of the generic DB adapter
Control of CI reconciliation for UCMDB
Control of CI reconciliation for BSM
BSM Menus
BSM Dashboards

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* 4. In question number 3, for the items with a satisfaction score of 2 or below, please explain why you are dissatisfied, how would you improve and what the improvement would enable.

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* 5. In question number 3, for items with a satisfaction of 4 or higher, please explain why you are satisfied and what the functionality enables you to do.

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* 6. On a scale of 1 to 5 with 1 being the lowest satisfaction and 5 the highest, please rate the ease of software upgrades.

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* 7. Rate you experience with HP support from 1 to 5, 1 being unsatisfied and 5 being completely satisfied

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* 8. In question number 7, if your rating was 2 or below, please provide a short explanation of why you were dissatisfied.

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* 9. In question number 7, if your rating was 4 or above, please provide a short explanation of why you were satisfied.

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* 10. Review the list of suggested capabilities not yet in HP software below. These are wish list items power users would like to see. Please give each a rating from 1 to 5, with 1 being the least important and 5 being most important. If the software is not used at your company, please mark N/A.

  1 2 3 4 5 N/A
The ability to customize the Statistics Dashboard in HP Network Automation
The ability to link requirements to test steps in QC/ALM, so when multiple requirements are mapped to a test case, only the requirement related to that step is passed/failed.
The ability to switch from existing Desktop client users with custom workflows in ALM/QC to Web Based client without manually rebuilding workflows.
The ability to schedule tasks in QC.
The ability to remove Weekends and Holidays from the “Total Days calculated in the Cycle field in the Release area of QC.
Build in Licensing reporting, including part number, and how many consumed vs. total. For all HP software the way UCMDB does today.
Simplified upgrades.
Smaller deployment footprint (i.e. # of servers) to deploy the entire HP Business Service management solution.
Support Operation Analytics integration with RTSM and/or UCMDB.
Standardize the method of applying and maintaining license across all HP software products.
Add the ability to report on the number of test steps in a test set in the QC/ALM product. Including the ability to see their status.

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* 11. Please Rate your experience with HP customer support, with 1 being very unsatisfied and 5 being extremely satisfied.

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* 12. If your answer for question number 11 was a 2 or below, please mark below the answer that most closely relates to your being unsatisfied. Mark all that apply and N/A if your answer was above a 2.

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* 13. If your answer for question number 11 was 4 or higher, please mark below the answer that most closely relates to your being extremely satisfied. Mark all that apply and N/A if your answer was below 4.

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* 14. Is there any functionality for any HP software product you would like to see that is not listed in this survey? Please tell us about it. What is the application, the functionality and why you feel it would improve your experience.

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* 15. Didn’t see what is important to you? Tell us what you would like to see and why. Please include the value you think it would provide in your job or overall organization.

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