Exit this survey Kerrville Center Survey Question Title * 1. You interacted with the Alamo Colleges Greater Kerrville Center staff as a/an Alamo Colleges Student (previous, current, or potential) Community Partner Other Alamo Colleges Student (previous, current, or potential) Community Partner Other If other, please specify Question Title * 2. Overall, I am satisfied with the service provided by the Greater Kerrville Center Strongly Agree Agree Neutral Disagree Strongly Disagree Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 3. About the Greater Kerrville Center Staff: Please check your level of satisfaction with the customer service you received. Very Satisfied Satisfied Neutral Dissatisfied Very dissatisfied Not Applicable Courtesy Courtesy Very Satisfied Courtesy Satisfied Courtesy Neutral Courtesy Dissatisfied Courtesy Very dissatisfied Courtesy Not Applicable Availability Availability Very Satisfied Availability Satisfied Availability Neutral Availability Dissatisfied Availability Very dissatisfied Availability Not Applicable Knowledgeable Knowledgeable Very Satisfied Knowledgeable Satisfied Knowledgeable Neutral Knowledgeable Dissatisfied Knowledgeable Very dissatisfied Knowledgeable Not Applicable Prompt Service Prompt Service Very Satisfied Prompt Service Satisfied Prompt Service Neutral Prompt Service Dissatisfied Prompt Service Very dissatisfied Prompt Service Not Applicable Issue resolved Issue resolved Very Satisfied Issue resolved Satisfied Issue resolved Neutral Issue resolved Dissatisfied Issue resolved Very dissatisfied Issue resolved Not Applicable Follow-up Follow-up Very Satisfied Follow-up Satisfied Follow-up Neutral Follow-up Dissatisfied Follow-up Very dissatisfied Follow-up Not Applicable Question Title * 4. During what part of the admission process did you experience the most difficulties? Apply Texas College Application Placement Exam FAFSA Application Financial Aid Process Records and Registration Online Student Services (ACES) Other Please describe the experience Question Title * 5. Please tell us what we do well. Question Title * 6. Please tell us how we can improve. Question Title * 7. If you would like a representative from Alamo Colleges to contact you in reference to any questions on this survey, please let us know by providing your name and phone number or your email address. Thank you for taking the time to complete this survey. Done