Case Management - 1 to 1 Employment Services

Please comment fully and openly in this anonymous survey. We value your input and thank you for taking the time to help our team improve our services for you.

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* 1. Participation

Date

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* 2. Employment Advisor or Case Manager

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* 3. How are we doing?

	Poor	Fair	Average	Good	Excellent
My connection with my Case Manager was timely (via email or phone etc.)?	My connection with my Case Manager was timely (via email or phone etc.)? Poor	My connection with my Case Manager was timely (via email or phone etc.)? Fair	My connection with my Case Manager was timely (via email or phone etc.)? Average	My connection with my Case Manager was timely (via email or phone etc.)? Good	My connection with my Case Manager was timely (via email or phone etc.)? Excellent
I felt comfortable and able to communicate as I needed with my Case Manager?	I felt comfortable and able to communicate as I needed with my Case Manager? Poor	I felt comfortable and able to communicate as I needed with my Case Manager? Fair	I felt comfortable and able to communicate as I needed with my Case Manager? Average	I felt comfortable and able to communicate as I needed with my Case Manager? Good	I felt comfortable and able to communicate as I needed with my Case Manager? Excellent
I felt comfortable with the quality of service I was provided by my Case Manager?	I felt comfortable with the quality of service I was provided by my Case Manager? Poor	I felt comfortable with the quality of service I was provided by my Case Manager? Fair	I felt comfortable with the quality of service I was provided by my Case Manager? Average	I felt comfortable with the quality of service I was provided by my Case Manager? Good	I felt comfortable with the quality of service I was provided by my Case Manager? Excellent

Any additional comments?

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* 4. Planning tools and resources

	Poor	Fair	Average	Good	Excellent
Rank how helpful and or realistic your Action Plan has been for achieving your employment goals?	Rank how helpful and or realistic your Action Plan has been for achieving your employment goals? Poor	Rank how helpful and or realistic your Action Plan has been for achieving your employment goals? Fair	Rank how helpful and or realistic your Action Plan has been for achieving your employment goals? Average	Rank how helpful and or realistic your Action Plan has been for achieving your employment goals? Good	Rank how helpful and or realistic your Action Plan has been for achieving your employment goals? Excellent
Rank how helpful the resources you have received have been for achieving your employment goals?	Rank how helpful the resources you have received have been for achieving your employment goals? Poor	Rank how helpful the resources you have received have been for achieving your employment goals? Fair	Rank how helpful the resources you have received have been for achieving your employment goals? Average	Rank how helpful the resources you have received have been for achieving your employment goals? Good	Rank how helpful the resources you have received have been for achieving your employment goals? Excellent

Please provide suggestions for tools you would have preferred to receive?

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* 5. How is NIEFS doing?

	Poor	Fair	Average	Good	Excellent
Rank how effective this service was in meeting your needs?	Rank how effective this service was in meeting your needs? Poor	Rank how effective this service was in meeting your needs? Fair	Rank how effective this service was in meeting your needs? Average	Rank how effective this service was in meeting your needs? Good	Rank how effective this service was in meeting your needs? Excellent
Rank whether you would encourage others to use our services?	Rank whether you would encourage others to use our services? Poor	Rank whether you would encourage others to use our services? Fair	Rank whether you would encourage others to use our services? Average	Rank whether you would encourage others to use our services? Good	Rank whether you would encourage others to use our services? Excellent
Rank what your overall experience of the service?	Rank what your overall experience of the service? Poor	Rank what your overall experience of the service? Fair	Rank what your overall experience of the service? Average	Rank what your overall experience of the service? Good	Rank what your overall experience of the service? Excellent

Please provide additional comments, we would always want to hear from you!

Thank you for your time!

We appreciate you helping to make our services even better!

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100% of survey complete.