Building Inspection 1

Building Inspection Customer Service Survey

The City of Concord would like to get your feedback on the inspection services you received. Please take a few minutes to complete the following survey:

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* 1. Which of the following best describes you?

Property Owner

Contractor

Agent for Owner

Agent for Contractor

Other (please specify)

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* 2. Please identify your inspector (optional):

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* 3. Was your inspector prompt and courteous?

Yes

Please describe (optional):

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* 4. Did you feel your inspector was thorough and knowledgeable?

Yes

Please describe (optional):

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* 5. Did your inspector provide you with a written correction notice that was easy to read and understand?

Yes

Please describe (optional):

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* 6. Did your inspector clearly explain any corrections that were required?

Yes

Please describe (optional):

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* 7. Was your inspector helpful in resolving any issues?

Not applicable. No corrections were needed.

Yes

Please describe (optional):

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* 8. Was scheduling your inspections easy to do?

Yes

Please describe (optional):

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* 9. Please describe what you liked most about your inspection experience:

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* 10. Please describe any suggestions for improvements:

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* 11. Would you like the Chief Building Official to contact you so you can provide direct feedback?

Yes (please include your name and telephone number or email address):

This concludes the online survey. Thank you for participating in the City's continuous improvement process.