Green Globes User Feedback Survey

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* 1. How would you rate your Green Globes experience

Strongly Agree

Agree

Disagree

Strongly Disagree

Other Overall Comments (please specify)

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* 2. Which Green Globes Assessment/Certification Program did you use (please check all that apply)

Green Globes for New Construction/Major Renovations

Green Globes CIEB (Existing Buildings)

Green Globes CIEB Healthcare/Hospitals

ANSI/GBI 01-2010 Pilot Program

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* 3. Please share with us your satisfaction with individual elements of Green Globes Experience (Please check all that apply to the scope of your project)

	Strongly Agree	Agree	Disagree	Strongly Disagree
Customer Service	Customer Service Strongly Agree	Customer Service Agree	Customer Service Disagree	Customer Service Strongly Disagree
Documentation	Documentation Strongly Agree	Documentation Agree	Documentation Disagree	Documentation Strongly Disagree
Training	Training Strongly Agree	Training Agree	Training Disagree	Training Strongly Disagree
Registration	Registration Strongly Agree	Registration Agree	Registration Disagree	Registration Strongly Disagree
Online Evaluation/Survey with Green Globes	Online Evaluation/Survey with Green Globes Strongly Agree	Online Evaluation/Survey with Green Globes Agree	Online Evaluation/Survey with Green Globes Disagree	Online Evaluation/Survey with Green Globes Strongly Disagree
Third Party Assessment and Certification Process	Third Party Assessment and Certification Process Strongly Agree	Third Party Assessment and Certification Process Agree	Third Party Assessment and Certification Process Disagree	Third Party Assessment and Certification Process Strongly Disagree
The assigned Green Globes Assessor	The assigned Green Globes Assessor Strongly Agree	The assigned Green Globes Assessor Agree	The assigned Green Globes Assessor Disagree	The assigned Green Globes Assessor Strongly Disagree
Assessment Reports	Assessment Reports Strongly Agree	Assessment Reports Agree	Assessment Reports Disagree	Assessment Reports Strongly Disagree
Plaques/Certificates	Plaques/Certificates Strongly Agree	Plaques/Certificates Agree	Plaques/Certificates Disagree	Plaques/Certificates Strongly Disagree

Other (please specify)

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* 4. Please evaluate some of the performance measures for a Green Globes building assessment/certification project:

	Strongly Agree	Agree	Disagree	Strongly Disagree
Convenience	Convenience Strongly Agree	Convenience Agree	Convenience Disagree	Convenience Strongly Disagree
Total Project Duration	Total Project Duration Strongly Agree	Total Project Duration Agree	Total Project Duration Disagree	Total Project Duration Strongly Disagree
Individual project manager time	Individual project manager time Strongly Agree	Individual project manager time Agree	Individual project manager time Disagree	Individual project manager time Strongly Disagree
Completion by a specific date	Completion by a specific date Strongly Agree	Completion by a specific date Agree	Completion by a specific date Disagree	Completion by a specific date Strongly Disagree
Total Cost of Certification	Total Cost of Certification Strongly Agree	Total Cost of Certification Agree	Total Cost of Certification Disagree	Total Cost of Certification Strongly Disagree
Building Sustainability Improvement	Building Sustainability Improvement Strongly Agree	Building Sustainability Improvement Agree	Building Sustainability Improvement Disagree	Building Sustainability Improvement Strongly Disagree
Final Rating Predictability	Final Rating Predictability Strongly Agree	Final Rating Predictability Agree	Final Rating Predictability Disagree	Final Rating Predictability Strongly Disagree

Other (please specify)

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* 5. Would you recommend Green Globes to others in the industry ?

Definitely, Yes

Yes

Maybe

Other Comments (please specify)

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* 6. Would you please share any important feedback regarding the overall Green globes experience that would be useful for improvement ?

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* 7. Please rate your impression of the following parts of Green Globes according to your user experience

	Strongly Agree	Agree	Disagree	Strongly Disagree
User Interface	User Interface Strongly Agree	User Interface Agree	User Interface Disagree	User Interface Strongly Disagree
Web access/response	Web access/response Strongly Agree	Web access/response Agree	Web access/response Disagree	Web access/response Strongly Disagree
Data Input Process	Data Input Process Strongly Agree	Data Input Process Agree	Data Input Process Disagree	Data Input Process Strongly Disagree
Navigation	Navigation Strongly Agree	Navigation Agree	Navigation Disagree	Navigation Strongly Disagree
Progress tracking	Progress tracking Strongly Agree	Progress tracking Agree	Progress tracking Disagree	Progress tracking Strongly Disagree
Ease of making changes/updating data	Ease of making changes/updating data Strongly Agree	Ease of making changes/updating data Agree	Ease of making changes/updating data Disagree	Ease of making changes/updating data Strongly Disagree
Reports	Reports Strongly Agree	Reports Agree	Reports Disagree	Reports Strongly Disagree
Overall ease of use	Overall ease of use Strongly Agree	Overall ease of use Agree	Overall ease of use Disagree	Overall ease of use Strongly Disagree
Improvement Suggestions	Improvement Suggestions Strongly Agree	Improvement Suggestions Agree	Improvement Suggestions Disagree	Improvement Suggestions Strongly Disagree
Uploading Construction Documents	Uploading Construction Documents Strongly Agree	Uploading Construction Documents Agree	Uploading Construction Documents Disagree	Uploading Construction Documents Strongly Disagree
Graphics/Visual Impression	Graphics/Visual Impression Strongly Agree	Graphics/Visual Impression Agree	Graphics/Visual Impression Disagree	Graphics/Visual Impression Strongly Disagree

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* 8. Did you experience any of the following issues or problems?

Green Globes Software Bug/Malfunction

Plaque

Third party assessment report missing/errors

Error in registration/purchase transaction

Missed or late site assessment event

Other Issue (please identify)

Green Globes User Feedback Survey - Old

1. Green Globes Software User Feedback

Question Title

* 1. How would you rate your Green Globes experience

Question Title

* 2. Which Green Globes Assessment/Certification Program did you use (please check all that apply)

Question Title

* 3. Please share with us your satisfaction with individual elements of Green Globes Experience (Please check all that apply to the scope of your project)

Question Title

* 4. Please evaluate some of the performance measures for a Green Globes building assessment/certification project:

Question Title

* 5. Would you recommend Green Globes to others in the industry ?

Question Title

* 6. Would you please share any important feedback regarding the overall Green globes experience that would be useful for improvement ?

Question Title

* 7. Please rate your impression of the following parts of Green Globes according to your user experience

Question Title

* 8. Did you experience any of the following issues or problems?