Berkeley Public Library 2014 Redesign

1. Public User Web Site Survey

 
Thank you for taking a few moments of your time to give us your valuable feedback. Where possible, we will try to modify or improve our website based on the information we receive.
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1. Where are you accessing our web site from?
2. Please tell us the main reason(s) you usually visit our web site:
3. How often do you visit the Library’s Web Site?
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4. Were you able to find what you were looking for or accomplish your task today?
5. What is your overall impression of this site?
TrueFalse
It is fun to explore the site.
The overall site is attractive.
The information is easy to find.
The information is easy to read.
The site is designed with me in mind
6. Is there anything that you would like to see improved?
7. What is your overall impression of this site's content?
TrueFalse
Site content would keep me coming back.
Site content interests me.
Information is easy to read.
Information is written in a style that suits me.
Homepage content inviting.
8. Is there anything that you would like to see improved in terms of the site's content? Are there any pages that you would like to see improved in terms of the site's content?
9. What is your overall impression of the site's information design?
TrueFalse
Site has a clear purpose.
It is clear how screen elements work.
Information is layered effectively.
I can get information quickly.
Screens have right amount of information
10. Is there anything that you would like to see improved in terms of the site's Information design?
11. What is your overall impression of the site's navigation?
TrueFalse
It is easy to find my way around the site.
It is easy to remember where to find things.
I always felt I knew what it was possible to do next.
The site is well-suited to first-time visitors.
The site is well-suited to repeat visitors.
12. Is there anything that you would like to see improved in terms of the site's navigation?
13. Is there anything you would expect to find on this web site that you didn’t see here?
14. Was there any language or terminology used on the Library's Web site that was unclear to you?
15. If you could make one suggestion or comment to the people developing this site, what would it be?
16. Now that you’ve used our new web site, how would you rate how easy or hard it was to use?
17. What are a few words that best describe our new site?
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