Client Survey Question Title * 1. Are you a current client with us? Yes No Question Title * 2. Where did you first hear about us? Friends/Family Pet Shop Breeder Groomer Dog Trainer Dog Walker Web Drove by Cattery/Kennels Magazine/Newspaper Facebook Other (please specify) Question Title * 3. Which of the following do you value the most about us? The relationship with your vet Our fees Our range of service The practice ethos Pet dedicated Relationship with practice team Local Convenient Other (please specify) Question Title * 4. How many practices are you registered at? 1 2 3 4 5 More Question Title * 5. Out of 10 how would you rate the service you receive from our vets? (1 = Poor / 10 = Outstanding) 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 6. Out of 10, How would you rate the service you receive from our reception team? (1 = Poor / 10 = Outstanding) 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 7. Which of the following are you happy to receive from us? Email Facebook Twitter Website Newsletters Magazine Adverts Text Other (please specify) Question Title * 8. How likely are you to recommend us to other pet owners? (1 - Not at all / 10 - Absolutely) 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Question Title * 9. Please feel free to add any further comments. Done
