Aegis Customer Satisfaction Survey

 
1. How convenient do you feel Aegis Electronic Group, Inc and its services are?
2. Were you satisfied with the time it takes to speak to your representative?
3. Do you feel your customer service representative understood and addressed your need?
4. Do you feel your representative is professional when handling your calls and questions?
5. Do you feel your representative is knowledgeable when handling your calls and questions?
6. How long do you feel it takes to complete your reason for calling?
7. How would you rate your overall satisfaction with Aegis Electronic Group, Inc?
8. How would you compare Aegis Electronics Group, Inc to others vendors you use?
9. If you had an identical product and price from another vendor, how likely are you order from Aegis Electronic Group, Inc based on (relationship/knowledge/dependability)?
10. How would you rate the overall quality of your relationship with Aegis Electronic Group, Inc considering all of the other vendors you deal with?
11. How would you rate Aegis Electronic Group, Inc in regards to quality of products?
12. How would you rate Aegis Electronic Group, Inc in regards to price and value of products?
13. How would you rate Aegis Electronic Group, Inc for delivery time of products?
14. Is your overall service from Aegis Electronic Group, Inc better, about what you expected, or worse than expected?
15. What suggestions, if any would you have for Aegis Electronic Group, Inc?
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