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* 1. How convenient are AAFES and the Commissary to use?

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* 2. How professional do you find the services at AAFES and the Commissary?

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* 3. Compared to our competitors, is our product quality better, worse, or about the same?

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* 4. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?

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* 5. How responsive to your concerns, recommendations or suggestions are the AAFES/Commissary management?

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* 6. How well do the customer service representatives at AAFES and the Commissary answer your questions?

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* 7. Overall, are you satisfied with the employees at the Fort Carson AAFES and Commisary, neither satisfied nor dissatisfied with them, or dissatisfied with them?

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* 8. What is your primary reason for using the Fort Carson AAFES and Commissary services?

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* 9. What changes would most improve our services to you?

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* 10. Please offer any additional feedback you may have.

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