Public Works Customer Care Survey - May 2013 Question Title * 1. Purpose of Visit? Question Title * 2. Please rate your level of satisfaction Exceeded Expectations Met Expectations Did Not Meet Expectations I was treated courteously I was treated courteously Exceeded Expectations I was treated courteously Met Expectations I was treated courteously Did Not Meet Expectations Staff knowledge Staff knowledge Exceeded Expectations Staff knowledge Met Expectations Staff knowledge Did Not Meet Expectations Rules, Policies and Procedures Rules, Policies and Procedures Exceeded Expectations Rules, Policies and Procedures Met Expectations Rules, Policies and Procedures Did Not Meet Expectations Overall satisfaction Overall satisfaction Exceeded Expectations Overall satisfaction Met Expectations Overall satisfaction Did Not Meet Expectations Next