Arizona Gives Day 2014: Nonprofit Survey

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* 1. In which county of Arizona is your organization’s headquarters located?

Apache County

Cochise County

Coconino County

Gila County

Graham County

Greenlee County

La Paz County

Maricopa County

Mohave County

Navajo County

Pima County

Pinal County

Santa Cruz County

Yavapai County

Yuma County

Outside Arizona

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* 2. How many total staff does your organization employ?

0 (all volunteers)

1 – 5

6 – 25

26 – 100

101 - 500

More than 500

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* 3. How many fundraising/development staff does your organization employ?

0 (all volunteers)

2 – 3

4 – 6

7 – 10

11 – 25

More than 25

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* 4. What is your organization’s annual budget?

Under $50,000

$50,000 - $249,000

$250,000 - $499,000

$500,000 - $999,999

$1 million - $5 million

Greater than $5 million

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* 5. How much did your organization raise through individual donations only, on Arizona Gives Day?

$1 - $500

$501 - $1,000

$1,001 - $1,500

$1,501 - $2,000

$2,001 - $2,500

$2,501 - $3,000

$3,001 - $3,500

$3,501 - $4,000

$4,001 - $4,500

$4,501 - $5,000

$5,001 - $5,500

$5,501 - $6,000

$6,001 - $6,500

$6,501 - $7,000

$7,001 - $7,500

$7,501 - $8,000

$8,001 - $8,500

$8,501 - $9,000

$9,001 - $9,500

$9,501 - $10,000

More than $10,000

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* 6. What percentage of your Arizona Gives Day donors were first-time (new) donors to your organization?

1% - 10%

11% - 20%

21% - 30%

31% - 40%

41% - 50%

More than 50% (please specify)

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* 7. Did Arizona Gives Day help your organization raise additional money that would not have otherwise been raised this month?

Yes

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* 8. How important was the prize money available to nonprofits in making your decision to participate?

Very important

Important

Indifferent

Not very important

We weren't aware there was prize money

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* 9. How helpful were the following nonprofit resources provided by Arizona Gives Day?

	We never used this	Not helpful	Somewhat helpful	Very helpful	Vital to our success
Webinar trainings	Webinar trainings We never used this	Webinar trainings Not helpful	Webinar trainings Somewhat helpful	Webinar trainings Very helpful	Webinar trainings Vital to our success
In person trainings	In person trainings We never used this	In person trainings Not helpful	In person trainings Somewhat helpful	In person trainings Very helpful	In person trainings Vital to our success
Email Alerts (Resources and Reminders)	Email Alerts (Resources and Reminders) We never used this	Email Alerts (Resources and Reminders) Not helpful	Email Alerts (Resources and Reminders) Somewhat helpful	Email Alerts (Resources and Reminders) Very helpful	Email Alerts (Resources and Reminders) Vital to our success
Fundraising Templates	Fundraising Templates We never used this	Fundraising Templates Not helpful	Fundraising Templates Somewhat helpful	Fundraising Templates Very helpful	Fundraising Templates Vital to our success
Communication Templates	Communication Templates We never used this	Communication Templates Not helpful	Communication Templates Somewhat helpful	Communication Templates Very helpful	Communication Templates Vital to our success
Online Graphics	Online Graphics We never used this	Online Graphics Not helpful	Online Graphics Somewhat helpful	Online Graphics Very helpful	Online Graphics Vital to our success
Printed Postcards	Printed Postcards We never used this	Printed Postcards Not helpful	Printed Postcards Somewhat helpful	Printed Postcards Very helpful	Printed Postcards Vital to our success
Printed Posters	Printed Posters We never used this	Printed Posters Not helpful	Printed Posters Somewhat helpful	Printed Posters Very helpful	Printed Posters Vital to our success
Printed Stickers	Printed Stickers We never used this	Printed Stickers Not helpful	Printed Stickers Somewhat helpful	Printed Stickers Very helpful	Printed Stickers Vital to our success
Direct support from staff	Direct support from staff We never used this	Direct support from staff Not helpful	Direct support from staff Somewhat helpful	Direct support from staff Very helpful	Direct support from staff Vital to our success

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* 10. Rate the importance of the following strategies in your Arizona Gives Day campaign:

	We didn't do this	Not important	Somewhat important	Very important	Critical to our success
Email	Email We didn't do this	Email Not important	Email Somewhat important	Email Very important	Email Critical to our success
Social Media	Social Media We didn't do this	Social Media Not important	Social Media Somewhat important	Social Media Very important	Social Media Critical to our success
Mailings	Mailings We didn't do this	Mailings Not important	Mailings Somewhat important	Mailings Very important	Mailings Critical to our success
Phone Calls	Phone Calls We didn't do this	Phone Calls Not important	Phone Calls Somewhat important	Phone Calls Very important	Phone Calls Critical to our success
In Person Events	In Person Events We didn't do this	In Person Events Not important	In Person Events Somewhat important	In Person Events Very important	In Person Events Critical to our success
Print, TV, or Radio Interviews	Print, TV, or Radio Interviews We didn't do this	Print, TV, or Radio Interviews Not important	Print, TV, or Radio Interviews Somewhat important	Print, TV, or Radio Interviews Very important	Print, TV, or Radio Interviews Critical to our success
Purchased or in-kind advertising	Purchased or in-kind advertising We didn't do this	Purchased or in-kind advertising Not important	Purchased or in-kind advertising Somewhat important	Purchased or in-kind advertising Very important	Purchased or in-kind advertising Critical to our success
Matching Grant	Matching Grant We didn't do this	Matching Grant Not important	Matching Grant Somewhat important	Matching Grant Very important	Matching Grant Critical to our success
Fundraising teams or competitions	Fundraising teams or competitions We didn't do this	Fundraising teams or competitions Not important	Fundraising teams or competitions Somewhat important	Fundraising teams or competitions Very important	Fundraising teams or competitions Critical to our success
Incentives, giveaways, or drawings for your donors	Incentives, giveaways, or drawings for your donors We didn't do this	Incentives, giveaways, or drawings for your donors Not important	Incentives, giveaways, or drawings for your donors Somewhat important	Incentives, giveaways, or drawings for your donors Very important	Incentives, giveaways, or drawings for your donors Critical to our success
Collaborating with other nonprofits	Collaborating with other nonprofits We didn't do this	Collaborating with other nonprofits Not important	Collaborating with other nonprofits Somewhat important	Collaborating with other nonprofits Very important	Collaborating with other nonprofits Critical to our success
Partnership with a business	Partnership with a business We didn't do this	Partnership with a business Not important	Partnership with a business Somewhat important	Partnership with a business Very important	Partnership with a business Critical to our success
Partnership with a community group (chambers, student groups, etc.)	Partnership with a community group (chambers, student groups, etc.) We didn't do this	Partnership with a community group (chambers, student groups, etc.) Not important	Partnership with a community group (chambers, student groups, etc.) Somewhat important	Partnership with a community group (chambers, student groups, etc.) Very important	Partnership with a community group (chambers, student groups, etc.) Critical to our success
Cross-promoting with other fundraisers your organization was doing	Cross-promoting with other fundraisers your organization was doing We didn't do this	Cross-promoting with other fundraisers your organization was doing Not important	Cross-promoting with other fundraisers your organization was doing Somewhat important	Cross-promoting with other fundraisers your organization was doing Very important	Cross-promoting with other fundraisers your organization was doing Critical to our success

Are there any other strategies that were critical to your success?

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* 11. What were your biggest challenges? (check all that apply)

Explaining the giving day concept

Reluctant board or leadership

Discomfort with processing fee

We didn't understand how to register

Our donors are uncomfortable giving online

Our donors lack access to internet or email

We disliked the branding

The materials provided didn't represent my mission

We didn't have enough time to plan our campaign

We didn't know how to plan our campaign

Using Razoo

Other (please specify)

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* 12. What were your biggest challenges with Razoo (check all that apply?)

Claiming my page

Re-gaining access to my page because of lost password

Coordinating with national umbrella organization

Coordinating with fiscal agent

My nonprofit wasn't listed with Razoo

Using the schedule in advance feature

Accessing donor information

Making edits to my page

Integrating Razoo with our regular tools

I didn't have significant challenges with Razoo

Other (please specify)

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* 13. If you contacted Razoo customer support, please rate your experience:

Extremely satisfied

Very satisfied

Slightly satisfied

Slightly dissatisfied

Very dissatisfied

Extremely dissatisfied

I never contacted Razoo customer support

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* 14. In the past three months, how much total time did your organization spend working on your Arizona Gives Day campaign?

Less than 2 hours

2 - 5 hours

6 - 10 hours

11-15 hours

More than 20 hours

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* 15. How likely is it that your organization will participate in Arizona Gives Day next year?

Likely

Not sure

Not likely

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* 16. Describe your approach to Arizona Gives Day as part of a larger fundraising strategy:

We won't be doing anything else moving forward

It is an "add-on" that doesn't have a great impact in our activities

It is integrated with a lot of our other fundraising activities

It has replaced other online marketing efforts

It is a key part of our board and staff giving

It is a critical anchor in our fundraising strategy

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* 17. What is your preference about the date of Arizona Gives Day?

Always on the same date (i.e. always April 9)

Always the same day of the year (i.e. always the second Wednesday in April)

Same general timeframe, but I don't care what date

I am indifferent about the date/time of year

I would prefer a different time of year (please specify):

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* 18. What additional features would you look for in an online giving platform for Arizona Gives Day?

Text to give

Scheduling in advance with website and social media widgets

Different payment options (PayPal, Electronic Check, etc.)

Phone App

Greater simplicity in making or scheduling donations

Other (please specify)

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* 1. In which county of Arizona is your organization’s headquarters located?

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* 2. How many total staff does your organization employ?

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* 3. How many fundraising/development staff does your organization employ?

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* 4. What is your organization’s annual budget?

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* 5. How much did your organization raise through individual donations only, on Arizona Gives Day?

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* 6. What percentage of your Arizona Gives Day donors were first-time (new) donors to your organization?

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* 7. Did Arizona Gives Day help your organization raise additional money that would not have otherwise been raised this month?

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* 8. How important was the prize money available to nonprofits in making your decision to participate?

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* 9. How helpful were the following nonprofit resources provided by Arizona Gives Day?

Question Title

* 10. Rate the importance of the following strategies in your Arizona Gives Day campaign:

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* 11. What were your biggest challenges? (check all that apply)

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* 12. What were your biggest challenges with Razoo (check all that apply?)

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* 13. If you contacted Razoo customer support, please rate your experience:

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* 14. In the past three months, how much total time did your organization spend working on your Arizona Gives Day campaign?

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* 15. How likely is it that your organization will participate in Arizona Gives Day next year?

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* 16. Describe your approach to Arizona Gives Day as part of a larger fundraising strategy:

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* 17. What is your preference about the date of Arizona Gives Day?

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* 18. What additional features would you look for in an online giving platform for Arizona Gives Day?

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* 19. How can we improve Arizona Gives Day to serve you better?

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* 20. What else you would like to share with us about your Arizona Gives Day experience?