Please rate your overall experience with Perfect 10.
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Please rate your level of satisfaction with your Territory Sales team; this team consists of your local account manager, as well as your inside account manager and dealer support representative.
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Please rate your level of satisfaction with your Account Services Representative; this team is responsible for processing credit applications, buydown escalations, returns requests, and collecting for invoices due on account.
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Please rate your level of satisfaction with the Account Compliance Team; this team is responsible for setting up new dealer accounts, auditing and updating existing accounts.
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Please rate your level of satisfaction with the Returns team; this team is responsible for receiving and processing the return of defective or return to stock items and initiating a credit or replacement.
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Please rate your level of satisfaction with the Shipping Issues team; this team is responsible for investigating missing, lost or damaged shipments and providing the proper resolution to the issue.
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Please rate your level of satisfaction with the Logistics team; this team supports Sales and our customers by providing world class quality shipping. We receive, store and ship our products from our six regional distribution centers, and process returns as necessary.
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Please rate your level of satisfaction with the Receptionist Team; this team is responsible for answering your calls and routing your call to the appropriate person.
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Please rate your level of satisfaction with the Technical Support team; this team provides technical support to customers and field technicians for Exede, DIRECTV Residential and Commercial, and all Perfect 10 products.
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Please rate your level of satisfaction with the Marketing team; this team provides Dealer Marketing Services, Co-op Advertising Services, Print Production Services & Online Marketing Services to our customers and internal departments.
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Please rate your level of satisfactions with the Installation Services Group; this team is primarily responsible for managing Exede fulfillment installations as well as training on, and supporting, Exede programs.
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