Dear Student,
Your feedback is valuable in helping us to improve the quality of your experience at MEGT Institute. Please answer the below questions honestly and thoughtfully. Your answers are completely ANONYMOUS.

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* 1. What course are you studying at MEGT?

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* 2. How long have you been studying at MEGT?

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* 3. Why did you choose to come to MEGT?

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* 4. How did you enrol at MEGT?

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* 5. What is your nationality?

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* 6. Do you have a job while you are studying at MEGT?

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* 7. If you answered 'Yes' to the above question. Which industry are you working in?

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* 8. If you have a job in the Childcare Industry, did you get this job from your MEGT work placement?

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* 9. Pre-enrolment and commencement:
(Please only answer these questions if you are in your FIRST TERM with MEGT)

  Strongly agree Agree Disagree Strongly disagree
I received clear and accurate information regarding the course details and requirements before my enrolment
I received clear and accurate information about the tuition fees before my enrolment
I received clear and accurate information about MEGT refund policies before my enrolment
I received adequate notification about the tuition fee payment for the each term, e.g. amount owing and due date.
I received clear and accurate information about living in Sydney before my enrolment
I received clear and accurate information about my career and education opportunities after my training
I was given the opportunity to have my existing knowledge and skills recognised
I received clear information about the date and time of the MEGT Orientation Session
Overall, I was satisfied with the enrolment process at MEGT

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* 10.

General Course Feedback: 

(In order to provide specific feedback about your Trainer(s) please complete a separate Trainer Feedback Survey).

  Strongly agree Agree Disagree Strongly disagree
I found the classroom based lesson content interesting and engaging
I found the classroom based lesson content relevant and useful
I enjoyed the classroom based component of the course
I found the online learning content and activities interesting and engaging
I found the online learning content and activities relevant and useful
I found there was the right amount of online learning content each week
I found the online learning platform, Moodle, easy to use
I enjoyed the online learning component of the course
I found the assessments were clear and easy to understand
I found the assessments were fair and pitched at the right level
I found the assessments relevant and useful
I found there was the right amount of assessments

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* 11. Campus and Facilities:

  Strongly agree Agree Disagree Strongly disagree
I was satisfied with my classroom
I was satisfied with the student common rooms
I was satisfied with the student kitchens
I was satisfied with the number of computers available to students
I was satisfied with the times the computers were available to students
I found the student computers were reliable and easy to use
I found the student computers were fast enough
I found the student computers met my needs
I was satisfied with the access and procedure around printing and photocopying
I was satisfied with the bathroom facilities
I was satisfied with the cleanliness of the bathrooms
I was satisfied with the reception area

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* 12. Staff Support:

  Strongly agree Agree Disagree Strongly disagree
MEGT staff treated me with respect
MEGT staff listened to my needs
MEGT staff were helpful and supportive in dealing with my enquiries/requests
MEGT staff were knowledgeable and well informed in dealing with my enquiries/requests
I was happy with the level of service provided by the Student Services team at the front counter
I was happy with the level of service provided by the MEGT administration support team.
I was happy with the level of service provided by the MEGT Education Manager

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* 13. Work Placement:
(If you have not been on work placement please SKIP these questions)

  Strongly agree Agree Disagree Strongly disagree
The work placement information presentation was useful
I felt I was well informed about what was expected of me during the work placement
I was well informed about when a trainer would be visiting me
I was satisfied with the trainer visit
I was able to put into practice what I learnt in class during the work placement
I feel the work placement was good preparation for my future employment
I was satisfied with the service provided by the MEGT work placement coordinator
Overall, I was satisfied with the work placement

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* 14. English Assistance Program:
(If you have not attended the English Assistance Classes please SKIP these questions)

  Strongly agree Agree Disagree Strongly disagree
I attended the English Assistance Program regularly
I found the sessions helpful
I found the sessions interesting
The sessions focussed on the Children's Services course material
I was able to receive enough personal attention in the sessions
I was happy with the scheduling of the lessons
I would like to be able to attend more English Assistance lessons

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* 15. Social Events:
(If any of the questions about Social Events are not applicable to you please SKIP them)

  Strongly agree Agree Disagree Strongly disagree
I attended social events organised by MEGT Institute/ABILITY English
I found the social events to be well organised
I found the social events were a fair price
I found the social events a good way to meet other students
I found the social events helped me to settle in Australia
I found the social events were fun
I received clear and accurate information about upcoming social events
I would recommend other students to attend MEGT social events

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* 16. I kept myself up to date with social events at MEGT via:
(More than one answer possible)

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* 17. On a scale of 1 to 10, where 1 means 'not at all likely' and 10 means 'highly likely', how likely would you be to recommend MEGT Institute to a friend or colleague?

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* 18. What were the strengths of MEGT Institute over the last term?

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* 19. Where could MEGT Institute have improved over the past term?

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* 20. What are your plans after you complete your course at MEGT?
(More than one answer possible)

On behalf of MEGT management we thank you for your time.

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