VCS Impact Research: Professionals Questionnaire Survey

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* 1. Are you completing this form in your role as?:

Professional engaging with VCS services

VCS service delivery professional

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* 2. Who are the beneficiaries / service users your service supports (please select all that apply)?:

Older people 65+

Young people 16 - 25

Children 16 and under

Parents and families

Carers

People with disabilities

People with learning difficulties

People with mental ill health

People misusing drugs / alcohol

Unemployed

Volunteers and Third Sector

BME Communities

Faith Communities

VCS Organisations

Tenants

Offenders

Other (please specify)

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* 3. Which VCS support services do you access / offer?:

Information and Advice

Health and Wellbing

Long Term Condition support

Carer services

Social Inclusion

Other (please specify)

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* 4. How do you refer to or access VCS support / How does your organisation receive referrals?:

Telephone

SystmOne

Online / Web

Written

Drop in

Other (please specify)

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* 5. When referring to VCS services do you have an expectation the services to identify other wider areas of support for the patient / service user? If you deliver services do you identify additional needs for the service user and signpost or engage with other VCS services?:

Yes

Not applicable

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* 6. Do you complete impact assessments for your service users / patients?:

Yes

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* 7. How would you rate VCS services in relation to the following?:

	Low	Low / Moderate	Average	Good	Excellent
Meeting aims of the funding programme	Meeting aims of the funding programme Low	Meeting aims of the funding programme Low / Moderate	Meeting aims of the funding programme Average	Meeting aims of the funding programme Good	Meeting aims of the funding programme Excellent
Demonstrating need for proposed projects	Demonstrating need for proposed projects Low	Demonstrating need for proposed projects Low / Moderate	Demonstrating need for proposed projects Average	Demonstrating need for proposed projects Good	Demonstrating need for proposed projects Excellent
Value for money	Value for money Low	Value for money Low / Moderate	Value for money Average	Value for money Good	Value for money Excellent
Social return	Social return Low	Social return Low / Moderate	Social return Average	Social return Good	Social return Excellent
Service user / patient outcomes	Service user / patient outcomes Low	Service user / patient outcomes Low / Moderate	Service user / patient outcomes Average	Service user / patient outcomes Good	Service user / patient outcomes Excellent
Innovation	Innovation Low	Innovation Low / Moderate	Innovation Average	Innovation Good	Innovation Excellent
Community consultation	Community consultation Low	Community consultation Low / Moderate	Community consultation Average	Community consultation Good	Community consultation Excellent
Project management	Project management Low	Project management Low / Moderate	Project management Average	Project management Good	Project management Excellent
Evidencing outcomes	Evidencing outcomes Low	Evidencing outcomes Low / Moderate	Evidencing outcomes Average	Evidencing outcomes Good	Evidencing outcomes Excellent
CCG funding	CCG funding Low	CCG funding Low / Moderate	CCG funding Average	CCG funding Good	CCG funding Excellent
Public health funding	Public health funding Low	Public health funding Low / Moderate	Public health funding Average	Public health funding Good	Public health funding Excellent
Alternative / complimentary to NHS services	Alternative / complimentary to NHS services Low	Alternative / complimentary to NHS services Low / Moderate	Alternative / complimentary to NHS services Average	Alternative / complimentary to NHS services Good	Alternative / complimentary to NHS services Excellent

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* 8. Do you measure the social value of your service?:

Yes

Not applicable

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* 9. What tools do you use to measure impact / outcomes?:

Patient Activation Measure (PAM)

Mental Well-being Impact Assessment (MWIA)

Social Return on Investment (SROI)

None

Other (please specify)

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* 10. Which areas, if any, do you feel VCS offers added value in delivery of service?:

Value for money

VCS Network of support

Social Return

Other (please specify)