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* 1. How often do you use our programs or activities?

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* 2. What do you typically use in the recreation center?

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* 3. Were the programs interesting and well organized?

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* 4. Is there anything that prevents or restricts your use of participating in programs or activities?

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* 5. Were there sufficient materials and equipment for the activity?

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* 6. Was the instructor knowledgeable and well prepared?

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* 7. How would you rate our customer service?

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* 8. How could we be more customer friendly or convenient?

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* 9. What activity would you like to see that we don’t currently offer?

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* 10. Did facility staff create a positive first impression?

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* 11. How would you rate the ease of the registration process?

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* 12. Were the fees reasonable for the program or activity offered?

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* 13. Would you recommend this program to family and friends?

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