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Ruapehu District Council: Level of Service Survey 2013-14

Ruapehu District Council continually works on improving its services, and this survey will help us as we work towards that goal. By telling us which activities of Council you are satisfied with and the activities you are not satisfied with we will know where we need to focus on improvement to provide the best possible service to our district.

This survey will take 2 to 3 minutes to complete, there are 10 questions

Thank you for taking the time to complete this survey.

If you have a hard copy of this survey, visit www.ruapehudc.govt.nz to fill out on line or return to RDC via the free post 492

Question Title

* 1. How satisfied are you with Councils overall leadership and performance?

Very Satisfied

Satisfied

Neutral

Unsatisfied

Reasons for your answers (Optional)

Question Title

* 2. RDC consults with the public when making decisions, for example the Exceptions Annual Plan 2014 was open for consultation from 18 March to 22 April , do you feel you are adequately informed on consultation matters?

Yes

No

Reasons for your answers (Optional)

Question Title

* 3. How satisfied are you with:

	Very Satisfied	Satisfied	Neutral	Unsatisfied	N/A
Council offices in our district?	Council offices in our district? Very Satisfied	Council offices in our district? Satisfied	Council offices in our district? Neutral	Council offices in our district? Unsatisfied	Council offices in our district? N/A
Libraries In our district?	Libraries In our district? Very Satisfied	Libraries In our district? Satisfied	Libraries In our district? Neutral	Libraries In our district? Unsatisfied	Libraries In our district? N/A
Meeting venues in our administration buildings?	Meeting venues in our administration buildings? Very Satisfied	Meeting venues in our administration buildings? Satisfied	Meeting venues in our administration buildings? Neutral	Meeting venues in our administration buildings? Unsatisfied	Meeting venues in our administration buildings? N/A
The presentation of the Ohakune Railway Station?	The presentation of the Ohakune Railway Station? Very Satisfied	The presentation of the Ohakune Railway Station? Satisfied	The presentation of the Ohakune Railway Station? Neutral	The presentation of the Ohakune Railway Station? Unsatisfied	The presentation of the Ohakune Railway Station? N/A

Reasons for your answers (Optional)

Question Title

* 4. How satisfied are you with:

	Very Satisfied	Satisfied	Neutral	Unsatisfied
The presentation of cemeteries in our District?	The presentation of cemeteries in our District? Very Satisfied	The presentation of cemeteries in our District? Satisfied	The presentation of cemeteries in our District? Neutral	The presentation of cemeteries in our District? Unsatisfied
The availability and standard of facility of your community hall?(where applicable)	The availability and standard of facility of your community hall?(where applicable) Very Satisfied	The availability and standard of facility of your community hall?(where applicable) Satisfied	The availability and standard of facility of your community hall?(where applicable) Neutral	The availability and standard of facility of your community hall?(where applicable) Unsatisfied
The safety and quality of our Parks and Reserves?	The safety and quality of our Parks and Reserves? Very Satisfied	The safety and quality of our Parks and Reserves? Satisfied	The safety and quality of our Parks and Reserves? Neutral	The safety and quality of our Parks and Reserves? Unsatisfied
Facilities in our Parks and Reserves?	Facilities in our Parks and Reserves? Very Satisfied	Facilities in our Parks and Reserves? Satisfied	Facilities in our Parks and Reserves? Neutral	Facilities in our Parks and Reserves? Unsatisfied

Reasons for your answers (Optional)

Question Title

* 5. How satisfied are you:

	Very Satisfied	Satisfied	Neutral	Unsatisfied
With the Districts roads? (Excluding State Highways)	With the Districts roads? (Excluding State Highways) Very Satisfied	With the Districts roads? (Excluding State Highways) Satisfied	With the Districts roads? (Excluding State Highways) Neutral	With the Districts roads? (Excluding State Highways) Unsatisfied
With stormwater and flood protection?	With stormwater and flood protection? Very Satisfied	With stormwater and flood protection? Satisfied	With stormwater and flood protection? Neutral	With stormwater and flood protection? Unsatisfied

Reasons for your answers (Optional)

Question Title

* 6. Do you feel that Council provides you with adequate opportunity to recycle?

Yes

No

Reasons for your answers (Optional)

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* 7. Are you satisfied with rubbish collection services in our district?

Yes

No

Undecided

Reasons for your answers (Optional)

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* 8. Are you satisfied with transfer stations in our district?

Yes

No

Undecided

Reasons for your answers (Optional)

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* 9. What Ruapehu radio stations do you listen to?

Cruise FM

Peak FM

Ski FM

Tuwharetoa FM

None of the above

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* 10. What type of internet access do you have?

Dial-Up

Broadband

None