2015 Annual Meeting W2014 : A Guide to Total Quality Improvement: How to Choose, Track, and Act on Relevant Quality Metrics

SATURDAY, JUNE 20, 0800-1130, W2014

Please take a few minutes of your time to evaluate the scientific sessions.

Terri Jean Murray, Eastern Health Authority; Memorial

University

Stephen Raab, Eastern Health Authority; Memorial University

Objectives:

At the end of the session, the participants will be able to:

Utilize a simple framework for selecting which quality metrics to track.
Acquire a QI toolkit to close gaps between target and current performance including understanding concepts such as Root Cause Analysis, Fishbone diagrams, Learn-Plan-Do-Study-Act.
Describe the different ways QI projects can be identified

(reactive vs. proactive).
Describe how quality control and quality assurance are different from quality improvement

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* 1. Please type your first and last name below. To obtain CME/CPD, you must fill out an evaluation for each educational event attended. Filling in the field below will ensure you receive credit for completing this evaluation. Evaluations remain confidential and anonymous - The field is randomized and deleted when CME/CPD is claimed.

Name:

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* 2. Please take a few minutes of your time to evaluate the scientific session.

	Yes	NO
Session objectives as stated above were adequately met.	Session objectives as stated above were adequately met. Yes	Session objectives as stated above were adequately met. NO
The session met my expectations.	The session met my expectations. Yes	The session met my expectations. NO
The session content was relevant and/or applicable to my work.	The session content was relevant and/or applicable to my work. Yes	The session content was relevant and/or applicable to my work. NO
Adequate time was allocated for questions/discussion/interaction.	Adequate time was allocated for questions/discussion/interaction. Yes	Adequate time was allocated for questions/discussion/interaction. NO
I would like to have had this session recorded for future viewing/listening.	I would like to have had this session recorded for future viewing/listening. Yes	I would like to have had this session recorded for future viewing/listening. NO

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* 3. Outcomes: As a result of attending this session, I am planning to:

	Yes	No
Discuss with Colleagues	Discuss with Colleagues Yes	Discuss with Colleagues No
Pursue additional learning activities	Pursue additional learning activities Yes	Pursue additional learning activities No
Complete a personal learning project	Complete a personal learning project Yes	Complete a personal learning project No
Change my practice	Change my practice Yes	Change my practice No

2015 Annual Meeting W2014 : A Guide to Total Quality Improvement: How to Choose, Track, and Act on Relevant Quality Metrics

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* 2. Please take a few minutes of your time to evaluate the scientific session.

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* 3. Outcomes: As a result of attending this session, I am planning to:

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* 4. If you answered yes, please indicate/describe what additional learning or knowledge you intend to pursue:

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* 5. If you answered yes, please indicate what changes you intend to integrate into practice: