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Distributor survey EMEA region
Everyone who answers the survey completely will be entered into a prize draw with a chance to win an IPad.
1.
Please indicate which classification best describes your firm:
Janitorial Supply Distributor
Foodservice Distributor
Industrial Distributor
Paper Merchant
Other Specialty Distributor (Please Specify)
2.
What are your annual sales? (Tick ONE only and please use the same currency either £ British pounds or € euros throughout)
Under £/€5 Million
£/€5 Million - £/€10 Million
£/€10 Million - £/€25 Million
£/€25 Million - £/€50 Million
Over £/€50 Million
3.
Where do you sell products/supplies?
Locally (within a 60mile/97 km radius)
Regionally
Nationally
Internationally
4.
2013 CHEMICAL SALES (£/€)
Please break down your 2013 Chemical Sales into the following categories:
Bio Enzymes: (Drain openers, drain cleaners, etc.)
Carpet Care Chemicals: (Shampoos, pre-treatment, spotters, etc.)
Cleaners & Degreasers: (Glass, wall, counters, etc.)
Disinfectants & Sanitisers (Bowl, porcelain, counter, other surfaces)
Hand Soaps/Cleaners (Bar, liquid, powder, etc.)
Hand Sanitisers
Ice Melts
Insecticides, Herbicides & Pesticides
Laundry Detergents
Odour Control (Blocks, liquids, gels)
Resilient & Hard Floor Chemicals (Strippers, neutralisers, seals, finishers, restorers, spray buffs, polishing compounds, etc.)
Warewash Chemicals
Other chemicals not listed above such as bench products, pool, spa care products, water treatment chemicals, etc. (Please Specify)
Total 2013 Chemical Sales
5.
Approximately what percentage of your total chemical sales in 2013 would you consider to be green products? (Base your answer on any certified products as well as products you consider to be green based on your criteria.)
6.
2013 POWER EQUIPMENT SALES (£/€)
Please break down your 2013 Power Equipment Sales into the following categories:
Scrubber Driers (walk behind & ride on)
Carpet Extraction Machines
Floor Machines (battery powered)
Floor Machines (electric powered)
Floor Machines (propane powered)
Parts (replacement)
Parts (vacuum bags & filters)
Power Sweepers
Pressure Washers (not including WC cleaning machines)
WC Cleaning Machines (not including pressure washers)
Vacuums (backpack)
Vacuums (tub and wet/dry)
Vacuums (upright, wide area)
Other power equipment not listed above such as ultrasonic cleaners, truck mount carpet equipment, steam cleaners, etc. (Please Specify)
Other power equipment not listed above such as ultrasonic cleaners, truck mount carpet equipment, steam cleaners, etc. (Please Specify)
Total 2012 Power Equipment Sales
7.
Approximately what percentage of your total power equipment sales in 2013 would you consider to be green products? (Base your answer on any certified products as well as products you consider to be greenbased on your criteria.)
8.
2013 POWER SUPPLIES, ACCESSORIES SALES (£/€)
Please break down your 2013 Supplies, Accessories Sales into the following categories:
Absorbents, Spill Containment
Carpet Extractors
Brooms & Brushes
Cloth Rags (NOT microfibre)
Dusters, Dust Mops, & Applicator Pads (NOT microfibre)
Floor Pads
Floor Machine Brushes
Gloves (lightweight, disposable & safety)
Hand Tools (scrapers, screwdrivers, pliers, hammers, flashlights, etc.)
Mats & Matting
Microfibre Products (mops, cloth, etc.)
Wet Mops (all types, except microfibre)
Mopping Equipment (buckets, wringers, etc., NOT mops)
Personal Protective Equipment (ear plugs, eye care, masks, safety glasses, etc.) (Excluding gloves)
Safety Products and Equipment (back supports, clean-up kits, first aid kits, safety treads, etc.)
Signage, Barriers
Squeegees
Ware washing Equipment
Waste Handling Equipment (carts, receptacles, NOT liners)
Traditional WC Fixtures
(non touch-free hand dryers, dispensers, toilet partitions)
Touch-Free WC Fixtures (hand dryers, dispensers, flush valves)
Window Washing Accessories (buckets, holsters, etc., NOT squeegees)
Other Supplies, Accessories not listed above such as feminine care products, spray
bottles, urinal mats & screens, etc. (Please Specify)
Total 2013 Supplies/Accessories Sales
9.
Approximately what percentage of your total supplies/accessories sales in 2013 would you consider to be green products? (Base your answer on any certified products as well as products you consider to be green based on your criteria.)
10.
2013 PAPER/PLASTICS SALES (£/€)
Please break down your 2013 Paper/Plastics Sales into the following categories:
Foodservice Disposables (napkins, plates, bowls, cups, cutlery)
Disposable Wipes
Liners & Bags (paper or plastic)
Packaging Products
Towels, Facial Tissue, Toilet Tissue
Other Paper, Plastic Products not listed above such as carry out trays, office paper, table covers, etc. (Please Specify)
Total 2013 Paper/Plastic Sales
11.
Approximately what percentage of your total paper/plastic sales in 2013 would you consider to be green products? (Either certified or at a minimum meeting EPA's requirements for recycled content, containing bio-based materials such as starch, compostable, biodegradable, etc.)
12.
2013 JANITORIAL PRODUCTS NOT LISTED IN ANY ABOVE CATEGORY
What (if any) are your sales for any miscellaneous products not previously mentioned in this questionnaire? (£/€)
13.
Please specify those miscellaneous products that were not previously mentioned:
14.
2013 MARKET SEGMENTS (£/€)
Please break down your total 2013 sales by market segment:
Commercial (office buildings, property management firms)
Contract Cleaners
Educational (schools, colleges, universities)
Governmental (local/regional, central)
Health Care (hospitals, nursing homes, clinics, medical, dental clinics, secure accommodation, sheltered housing)
Hotels, hostels
Industrial (manufacturing plants, food processing, utilities, warehouses)
Recreation (stadiums, gyms, cinemas, casinos, bowling alleys)
Religious (churches, mosques, synagogues, convents, etc., EXCLUDING hospitals & schools)
Residential (apartment buildings, flats)
Restaurants, Clubs
Retail (grocery, shopping centres, department stores, car show rooms, misc retail)
Transportation (airports, public transport, airlines, bus and train stations)
Total 2013 Sales
15.
Please estimate your average GROSS margin of 2013 sales for the following:
Chemicals
Supplies, Accessories
Paper/Plastics
Power Equipment
Miscellaneous Products
16.
How many salespeople do you employ for janitorial/sanitary/paper product sales?
Inside sales
Field sales
17.
What percentage of your sales come from (Total must equal 100%):
Orders placed in person
Orders placed in by phone
Orders placed online
Standing order
Other (Please Specify)
18.
Thank you for completing our survey. Don’t forget to enter for the Prize Draw and the chance to win an IPad. Please provide your contact information below.
Name
Address Line 1
Address Line 2
City
Postcode
Country
Telephone
Email
19.
Can we contact you regarding your answers?
Yes
No
20.
To be removed from survey reminder emails, please provide your email address below:
Should you require any further information, please contact Martine Mallee at martine@issa.com. Thank you for your help.