Distributor survey EMEA region Everyone who answers the survey completely will be entered into a prize draw with a chance to win an IPad. Question Title * 1. Please indicate which classification best describes your firm: Janitorial Supply Distributor Foodservice Distributor Industrial Distributor Paper Merchant Other Specialty Distributor (Please Specify) Question Title * 2. What are your annual sales? (Tick ONE only and please use the same currency either £ British pounds or € euros throughout) Under £/€5 Million £/€5 Million - £/€10 Million £/€10 Million - £/€25 Million £/€25 Million - £/€50 Million Over £/€50 Million Question Title * 3. Where do you sell products/supplies? Locally (within a 60mile/97 km radius) Regionally Nationally Internationally Question Title * 4. 2013 CHEMICAL SALES (£/€)Please break down your 2013 Chemical Sales into the following categories: Bio Enzymes: (Drain openers, drain cleaners, etc.) Carpet Care Chemicals: (Shampoos, pre-treatment, spotters, etc.) Cleaners & Degreasers: (Glass, wall, counters, etc.) Disinfectants & Sanitisers (Bowl, porcelain, counter, other surfaces) Hand Soaps/Cleaners (Bar, liquid, powder, etc.) Hand Sanitisers Ice Melts Insecticides, Herbicides & Pesticides Laundry Detergents Odour Control (Blocks, liquids, gels) Resilient & Hard Floor Chemicals (Strippers, neutralisers, seals, finishers, restorers, spray buffs, polishing compounds, etc.) Warewash Chemicals Other chemicals not listed above such as bench products, pool, spa care products, water treatment chemicals, etc. (Please Specify) Total 2013 Chemical Sales Question Title * 5. Approximately what percentage of your total chemical sales in 2013 would you consider to be green products? (Base your answer on any certified products as well as products you consider to be green based on your criteria.) Question Title * 6. 2013 POWER EQUIPMENT SALES (£/€)Please break down your 2013 Power Equipment Sales into the following categories: Scrubber Driers (walk behind & ride on) Carpet Extraction Machines Floor Machines (battery powered) Floor Machines (electric powered) Floor Machines (propane powered) Parts (replacement) Parts (vacuum bags & filters) Power Sweepers Pressure Washers (not including WC cleaning machines) WC Cleaning Machines (not including pressure washers) Vacuums (backpack) Vacuums (tub and wet/dry) Vacuums (upright, wide area) Other power equipment not listed above such as ultrasonic cleaners, truck mount carpet equipment, steam cleaners, etc. (Please Specify) Other power equipment not listed above such as ultrasonic cleaners, truck mount carpet equipment, steam cleaners, etc. (Please Specify) Total 2012 Power Equipment Sales Question Title * 7. Approximately what percentage of your total power equipment sales in 2013 would you consider to be green products? (Base your answer on any certified products as well as products you consider to be greenbased on your criteria.) Question Title * 8. 2013 POWER SUPPLIES, ACCESSORIES SALES (£/€)Please break down your 2013 Supplies, Accessories Sales into the following categories: Absorbents, Spill Containment Carpet Extractors Brooms & Brushes Cloth Rags (NOT microfibre) Dusters, Dust Mops, & Applicator Pads (NOT microfibre) Floor Pads Floor Machine Brushes Gloves (lightweight, disposable & safety) Hand Tools (scrapers, screwdrivers, pliers, hammers, flashlights, etc.) Mats & Matting Microfibre Products (mops, cloth, etc.) Wet Mops (all types, except microfibre) Mopping Equipment (buckets, wringers, etc., NOT mops) Personal Protective Equipment (ear plugs, eye care, masks, safety glasses, etc.) (Excluding gloves) Safety Products and Equipment (back supports, clean-up kits, first aid kits, safety treads, etc.) Signage, Barriers Squeegees Ware washing Equipment Waste Handling Equipment (carts, receptacles, NOT liners) Traditional WC Fixtures (non touch-free hand dryers, dispensers, toilet partitions) Touch-Free WC Fixtures (hand dryers, dispensers, flush valves) Window Washing Accessories (buckets, holsters, etc., NOT squeegees) Other Supplies, Accessories not listed above such as feminine care products, spray bottles, urinal mats & screens, etc. (Please Specify) Total 2013 Supplies/Accessories Sales Question Title * 9. Approximately what percentage of your total supplies/accessories sales in 2013 would you consider to be green products? (Base your answer on any certified products as well as products you consider to be green based on your criteria.) Question Title * 10. 2013 PAPER/PLASTICS SALES (£/€)Please break down your 2013 Paper/Plastics Sales into the following categories: Foodservice Disposables (napkins, plates, bowls, cups, cutlery) Disposable Wipes Liners & Bags (paper or plastic) Packaging Products Towels, Facial Tissue, Toilet Tissue Other Paper, Plastic Products not listed above such as carry out trays, office paper, table covers, etc. (Please Specify) Total 2013 Paper/Plastic Sales Question Title * 11. Approximately what percentage of your total paper/plastic sales in 2013 would you consider to be green products? (Either certified or at a minimum meeting EPA's requirements for recycled content, containing bio-based materials such as starch, compostable, biodegradable, etc.) Question Title * 12. 2013 JANITORIAL PRODUCTS NOT LISTED IN ANY ABOVE CATEGORYWhat (if any) are your sales for any miscellaneous products not previously mentioned in this questionnaire? (£/€) Question Title * 13. Please specify those miscellaneous products that were not previously mentioned: Question Title * 14. 2013 MARKET SEGMENTS (£/€)Please break down your total 2013 sales by market segment: Commercial (office buildings, property management firms) Contract Cleaners Educational (schools, colleges, universities) Governmental (local/regional, central) Health Care (hospitals, nursing homes, clinics, medical, dental clinics, secure accommodation, sheltered housing) Hotels, hostels Industrial (manufacturing plants, food processing, utilities, warehouses) Recreation (stadiums, gyms, cinemas, casinos, bowling alleys) Religious (churches, mosques, synagogues, convents, etc., EXCLUDING hospitals & schools) Residential (apartment buildings, flats) Restaurants, Clubs Retail (grocery, shopping centres, department stores, car show rooms, misc retail) Transportation (airports, public transport, airlines, bus and train stations) Total 2013 Sales Question Title * 15. Please estimate your average GROSS margin of 2013 sales for the following: Chemicals Supplies, Accessories Paper/Plastics Power Equipment Miscellaneous Products Question Title * 16. How many salespeople do you employ for janitorial/sanitary/paper product sales? Inside sales Field sales Question Title * 17. What percentage of your sales come from (Total must equal 100%): Orders placed in person Orders placed in by phone Orders placed online Standing order Other (Please Specify) Question Title * 18. Thank you for completing our survey. Don’t forget to enter for the Prize Draw and the chance to win an IPad. Please provide your contact information below. Name Address Line 1 Address Line 2 City Postcode Country Telephone Email Question Title * 19. Can we contact you regarding your answers? Yes No Question Title * 20. To be removed from survey reminder emails, please provide your email address below: Should you require any further information, please contact Martine Mallee at martine@issa.com. Thank you for your help. Next