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New Support Platform Survey
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1.
How easy is it to navigate our new Support Section?
(Required.)
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
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2.
How easy is it to find the information you are looking for on the new Support Section?
(Required.)
Extremely easy
Very easy
Moderately easy
Slightly easy
Not at all easy
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3.
Did you ever use our old Knowledge Base or Support Section?
(Required.)
Yes
No
Just to open a support ticket, never really looked around
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4.
What issues, if any, did you have with our old Support Section?
(Required.)
5.
Any other comments, questions, or concerns about our new Support Section?
