Health Facility Licensing Department - Customer Satisfaction Survey 2014

Part 1: Electronic System

Question Title

* 1. Rate the quality and effectiveness of the e-licensing system for the Health Facility Licensing Department:

1 Excellent

2

3

4

5 Not satisfactory

1 Excellent

2

3

4

5 Not satisfactory

Question Title

* 2. Rate flexibility of the e-licensing system for the Health Facility Licensing Department:

1 Excellent

2

3

4

5 Not satisfactory

1 Excellent

2

3

4

5 Not satisfactory

Question Title

* 3. Is the timeframe for completing the transaction appropriate?

Yes

No

Question Title

* 4. Rate how satisfied you are with the procedure and requirement of the Health Facility Licensing Department:

Excellent

Very Good

Good

Acceptable

Not satisfactory

Excellent

Very Good

Good

Acceptable

Not satisfactory