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* 1. In the last 12 months about how many times have you done the following at Oak Hills Golf Center?

  1-10 11-20 21-30 31-40 41+
Played Golf
Used the Driving Range
Practiced at the short game area

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* 2. Do you play most of your golf at Oak Hills?

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* 3. What other area courses, if any, have you played on a somewhat regular basis in the past year?

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* 4. How do you rate your fun and enjoyment at Oak Hills?

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* 5. How satisfied are you, overall, with your golfing experiences at Oak Hills Golf Course?

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* 6. Given the cost to play at Oak Hills, the value you receive meets your expectations?

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* 7. In your opinion, how does Oak Hills Golf Course compare to other similarly priced courses you have recently played?

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* 8. In the next 12 months, how often are you likely to play at Oak Hills?

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* 9. How likely are you to recommend Oak Hills to other golfers?

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* 10. Approximately how long have you been playing golf at Oak Hills Golf Course?

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* 11. Why did you first play golf at Oak Hills Golf Course? Check all that apply.

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* 12. Have you recommended Oak Hills to anyone in the past 12 months?

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* 13. Have you advised anyone against playing Oak Hills in the past 12 months?

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* 14. Overall what do you like most about Oak Hills Golf Course?

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* 15. What do you dislike most about Oak Hills Golf Course?

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* 16. Based on your experience at Oak Hills, what recommendations do you have for improving the value of Oak Hills Golf Course in the following areas.

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* 17. For each factor below, select a number from 1 to 10 indicating your level of satisfaction, with 10 being Very Satisfied and 1 being Very Dissatisfied.

  1 2 3 4 5 6 7 8 9 10
Overall Course Conditions
Greens
Tee's
Fairways
Clubhouse Cleanliness
Pace of Play
Golf Carts
Friendliness / Helpfulness of Clubhouse Staff
Friendliness / Helpfulness of Maintenance Staff
Golf Course Design and Layout
Golf Items for Resale
Concession Variety
Concession Quality

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* 18. Is there any other concession item(s) you would like to see available for purchase?

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* 19. Is there any other merchandise you would like to see available for purchase?

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* 20. Do you drink alcoholic beverages when you play golf?

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* 21. Over the past 5 years an average of 63% of the cost of golf course operations and maintenance has been recovered from user fees (green fees, cart fees, golf supplies, and concessions). Do you support Parks and Recreation Commission efforts to authorize the sale of beer at Oak Hills as a new source of revenue in order to hold down green fees?

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* 22. How do you get most of your information about Oak Hills Golf Center?

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* 23. When I play golf I usually ?

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* 24. Are you aware of the Loyalty " Awards Point" program?

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* 25. Have you utilized the awards point program?

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* 26. How often do you call in advance for a tee time?

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* 27. Do you have difficulty getting your preferred tee time?

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* 28. Do you have difficulty getting on when you just walk in?

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* 29. Please enter zip code of your primary residence.

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* 30. Please select your gender

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* 31. Please enter your age.

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* 32. What level golfer do you consider yourself?

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* 33. Please enter your average 18 hole score.

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* 34. Which of the following categories do you belong to?

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* 35. How many miles do you live from Oak Hills?

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* 36. Please use the space below for any suggestions or comments that will help us serve you better in the future.

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