FIS Customer Feedback Questionnaire

FIS Customer Feedback Questionnaire

Your views are important to us as it helps us to develop and improve the service that we can offer to our customers in the future.

Question Title

* 1. Who are you?

A parent or carer looking for information relevant to your family.

A child or young person.

A professional working with children and their families.

Other (please specify)

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* 2. Did you find the information you were looking for?

Yes

No

If NO please tell us what additional information you need?

If you replied NO, please also complete section 6. Contact details

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* 3. Was the information clear and easy to understand?

Yes

No

If no please tell us why below

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* 4. What was your overall experience of using our services?

Very Happy

Happy

Satisfied

Unhappy

Very Happy

Happy

Satisfied

Unhappy

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* 5. Please provide us with any additional comments you may wish to make about our service.

Question Title

* 6. Contact details

If you have not found everything you were looking for and need more help, please complete your name, address, email and telephone number; and we will contact you to offer further assistance.

Name

Address

Contact email

Contact Telephone Number

Thank you for taking the time to complete this evaluation.