Customer Satisfaction Survey 

1. Overall, are you satisfied with the employees at our company, neither satisfied nor dissatisfied with them, or dissatisfied with them?
2. If you had a concern regarding the customer service you received from us, please be specific about the date and the time of your contact so that we can investigate your concern.
3. Do you like our company, neither like nor dislike it, or dislike it?
4. How responsive is our company?
5. Is there anything that you would like to see improve about our company?
6. Compared to our competitors, are our prices more reasonable, less reasonable, or about the same?
7. How well do the customer service representatives at our company answer your questions?
8. How professional is our company?
9. If you would like us to contact you regarding concerns or questions you might have, please include your name and email and we will get back to you.
10. Which of our services do you use?
11. How convenient is our website to use?
12. Compared to our competitors, is our service quality better, worse, or about the same?
13. Ever used our Chicagoland Service? Do you have any comments or concerns about the service? Are you satisfied with the pick up and drop off locations? Would you like to see any changes to the service?