Your Stay at Kellys Survey

Question Title

* 1. Contact Information

Name *

Company

Address

City/Town

State/Province *

ZIP/Postal Code *

Country *

Email Address *

Phone Number

Question Title

* 2. When did you check out?

Date / Time

Date

Question Title

* 3. What was your Villa Number

Question Title

* 4. How did you make your reservation?

Kellys Beach Resort Website

Other Accommodation Reservation Website

Telephone

Travel Agent

Company Travel Department

Other (please specify)

	Excellent	Good	Average	Poor	Very Poor
Cleanliness	Cleanliness Excellent	Cleanliness Good	Cleanliness Average	Cleanliness Poor	Cleanliness Very Poor
Comfort	Comfort Excellent	Comfort Good	Comfort Average	Comfort Poor	Comfort Very Poor
Facilities	Facilities Excellent	Facilities Good	Facilities Average	Facilities Poor	Facilities Very Poor
Maintainence	Maintainence Excellent	Maintainence Good	Maintainence Average	Maintainence Poor	Maintainence Very Poor
Price	Price Excellent	Price Good	Price Average	Price Poor	Price Very Poor

Excellent

Good

Average

Poor

Very Poor

Cleanliness

Cleanliness Excellent

Cleanliness Good

Cleanliness Average

Cleanliness Poor

Cleanliness Very Poor

Comfort

Comfort Excellent

Comfort Good

Comfort Average

Comfort Poor

Comfort Very Poor

Facilities

Facilities Excellent

Facilities Good

Facilities Average

Facilities Poor

Facilities Very Poor

Maintainence

Maintainence Excellent

Maintainence Good

Maintainence Average

Maintainence Poor

Maintainence Very Poor

Price

Price Excellent

Price Good

Price Average

Price Poor

Price Very Poor

	Excellent	Good	Average	Poor	Very Poor
Gardens	Gardens Excellent	Gardens Good	Gardens Average	Gardens Poor	Gardens Very Poor
Maintenance	Maintenance Excellent	Maintenance Good	Maintenance Average	Maintenance Poor	Maintenance Very Poor
Facilities (Pools, BBQs, Tennis Court Etc)	Facilities (Pools, BBQs, Tennis Court Etc) Excellent	Facilities (Pools, BBQs, Tennis Court Etc) Good	Facilities (Pools, BBQs, Tennis Court Etc) Average	Facilities (Pools, BBQs, Tennis Court Etc) Poor	Facilities (Pools, BBQs, Tennis Court Etc) Very Poor

Excellent

Good

Average

Poor

Very Poor

Gardens

Gardens Excellent

Gardens Good

Gardens Average

Gardens Poor

Gardens Very Poor

Maintenance

Maintenance Excellent

Maintenance Good

Maintenance Average

Maintenance Poor

Maintenance Very Poor

Facilities (Pools, BBQs, Tennis Court Etc)

Facilities (Pools, BBQs, Tennis Court Etc) Excellent

Facilities (Pools, BBQs, Tennis Court Etc) Good

Facilities (Pools, BBQs, Tennis Court Etc) Average

Facilities (Pools, BBQs, Tennis Court Etc) Poor

Facilities (Pools, BBQs, Tennis Court Etc) Very Poor

	Excellent	Good	Average	Poor	Very Poor
Service	Service Excellent	Service Good	Service Average	Service Poor	Service Very Poor
Food	Food Excellent	Food Good	Food Average	Food Poor	Food Very Poor
Price	Price Excellent	Price Good	Price Average	Price Poor	Price Very Poor

Excellent

Good

Average

Poor

Very Poor

Service

Service Excellent

Service Good

Service Average

Service Poor

Service Very Poor

Food

Food Excellent

Food Good

Food Average

Food Poor

Food Very Poor

Price

Price Excellent

Price Good

Price Average

Price Poor

Price Very Poor

	Excellent	Good	Average`	Poor	Very Poor
Response Time	Response Time Excellent	Response Time Good	Response Time Average`	Response Time Poor	Response Time Very Poor
Information Received	Information Received Excellent	Information Received Good	Information Received Average`	Information Received Poor	Information Received Very Poor

Excellent

Good

Average`

Poor

Very Poor

Response Time

Response Time Excellent

Response Time Good

Response Time Average`

Response Time Poor

Response Time Very Poor

Information Received

Information Received Excellent

Information Received Good

Information Received Average`

Information Received Poor

Information Received Very Poor

	Excellent	Good	Average	Poor	Very Poor
Friendliness	Friendliness Excellent	Friendliness Good	Friendliness Average	Friendliness Poor	Friendliness Very Poor
Promptness	Promptness Excellent	Promptness Good	Promptness Average	Promptness Poor	Promptness Very Poor

Excellent

Good

Average

Poor

Very Poor

Friendliness

Friendliness Excellent

Friendliness Good

Friendliness Average

Friendliness Poor

Friendliness Very Poor

Promptness

Promptness Excellent

Promptness Good

Promptness Average

Promptness Poor

Promptness Very Poor

Your Stay at Kellys

Thanks for Choosing Kellys

Question Title

* 1. Contact Information

Question Title

* 2. When did you check out?

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* 3. What was your Villa Number

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* 4. How did you make your reservation?

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* 5. Please Rate your Villa Accommodation

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* 6. Please Rate our Grounds & Resort Facilities

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* 7. Please Rate our Restaurant

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* 8. Please Rate our Bookings & Reservations

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* 9. Please Rate our Customer Service

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* 10. How likely is it that you would recommend Kellys Beach Resort to a friend or colleague?