Town of Easton, Maryland
Building Inspection Division & Code Enforcement Office
Customer Service Survey

Question Title

* Contact information (optional)

Name

Email Address

Phone Number

Question Title

* What prompted you to take our survey?

Internet Search, found the link

Office Staff Provided the link

Town Documents provided the link

Other (please specify)

Question Title

* What types of activity did you work with the staff about? (Choose all that apply)

Application Submittal

Permitting

Building Code Inspections

Rental Housing

Code Enforcement

Question Title

* Please rate the service(s) you received from:

	Poor	Fair	Average	Good	Excellent	N/A
First Floor Service Counter Staff	First Floor Service Counter Staff Poor	First Floor Service Counter Staff Fair	First Floor Service Counter Staff Average	First Floor Service Counter Staff Good	First Floor Service Counter Staff Excellent	First Floor Service Counter Staff N/A
Building Division Service Counter Staff	Building Division Service Counter Staff Poor	Building Division Service Counter Staff Fair	Building Division Service Counter Staff Average	Building Division Service Counter Staff Good	Building Division Service Counter Staff Excellent	Building Division Service Counter Staff N/A
Plan Reviewer(s)	Plan Reviewer(s) Poor	Plan Reviewer(s) Fair	Plan Reviewer(s) Average	Plan Reviewer(s) Good	Plan Reviewer(s) Excellent	Plan Reviewer(s) N/A
Building Inspector(s)	Building Inspector(s) Poor	Building Inspector(s) Fair	Building Inspector(s) Average	Building Inspector(s) Good	Building Inspector(s) Excellent	Building Inspector(s) N/A
Rental Housing Inspection Staff	Rental Housing Inspection Staff Poor	Rental Housing Inspection Staff Fair	Rental Housing Inspection Staff Average	Rental Housing Inspection Staff Good	Rental Housing Inspection Staff Excellent	Rental Housing Inspection Staff N/A
Rental Housing Inspector(s)	Rental Housing Inspector(s) Poor	Rental Housing Inspector(s) Fair	Rental Housing Inspector(s) Average	Rental Housing Inspector(s) Good	Rental Housing Inspector(s) Excellent	Rental Housing Inspector(s) N/A
Property Maintenance & Code Enforcement Staff	Property Maintenance & Code Enforcement Staff Poor	Property Maintenance & Code Enforcement Staff Fair	Property Maintenance & Code Enforcement Staff Average	Property Maintenance & Code Enforcement Staff Good	Property Maintenance & Code Enforcement Staff Excellent	Property Maintenance & Code Enforcement Staff N/A
Property Maintenance & Code Enforcement Inspector(s)	Property Maintenance & Code Enforcement Inspector(s) Poor	Property Maintenance & Code Enforcement Inspector(s) Fair	Property Maintenance & Code Enforcement Inspector(s) Average	Property Maintenance & Code Enforcement Inspector(s) Good	Property Maintenance & Code Enforcement Inspector(s) Excellent	Property Maintenance & Code Enforcement Inspector(s) N/A

Question Title

* On a scale from 1 (Slow) to 5 (Fast), how timely was the service you received?

1 (Slow)

5 (Fast)

1 (Slow)

5 (Fast)

Question Title

* On a scale from 1 (Difficult) to 5 (Easy), how would you rate the overall experience?

1 (Difficult)

5 (Easy)

1 (Difficult)

5 (Easy)

Question Title

* Contact information (optional)

Question Title

* What prompted you to take our survey?

Question Title

* What types of activity did you work with the staff about? (Choose all that apply)

Question Title

* Please rate the service(s) you received from:

Question Title

* On a scale from 1 (Slow) to 5 (Fast), how timely was the service you received?

Question Title

* On a scale from 1 (Difficult) to 5 (Easy), how would you rate the overall experience?

Question Title

* Do you have any other comments, questions, or concerns?