BRRL Needs Assessment

Please take a moment to answer this anonymous survey about the library. All questions are optional.

	Excellent	Good	Fair	Poor	N/A
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service N/A
Collection (books, DVDs, etc.)	Collection (books, DVDs, etc.) Excellent	Collection (books, DVDs, etc.) Good	Collection (books, DVDs, etc.) Fair	Collection (books, DVDs, etc.) Poor	Collection (books, DVDs, etc.) N/A
Library policies	Library policies Excellent	Library policies Good	Library policies Fair	Library policies Poor	Library policies N/A
Computers and Printers	Computers and Printers Excellent	Computers and Printers Good	Computers and Printers Fair	Computers and Printers Poor	Computers and Printers N/A
Internet	Internet Excellent	Internet Good	Internet Fair	Internet Poor	Internet N/A
Space	Space Excellent	Space Good	Space Fair	Space Poor	Space N/A

	Used	Not Used	Didn't Know	N/A
Interlibrary loan	Interlibrary loan Used	Interlibrary loan Not Used	Interlibrary loan Didn't Know	Interlibrary loan N/A
Material request from another branch	Material request from another branch Used	Material request from another branch Not Used	Material request from another branch Didn't Know	Material request from another branch N/A
Zinio (electronic magazines)	Zinio (electronic magazines) Used	Zinio (electronic magazines) Not Used	Zinio (electronic magazines) Didn't Know	Zinio (electronic magazines) N/A
OverDrive (ebooks)	OverDrive (ebooks) Used	OverDrive (ebooks) Not Used	OverDrive (ebooks) Didn't Know	OverDrive (ebooks) N/A
Literati (database)	Literati (database) Used	Literati (database) Not Used	Literati (database) Didn't Know	Literati (database) N/A
Find-It-Virginia (databases)	Find-It-Virginia (databases) Used	Find-It-Virginia (databases) Not Used	Find-It-Virginia (databases) Didn't Know	Find-It-Virginia (databases) N/A
Freading (ebooks)	Freading (ebooks) Used	Freading (ebooks) Not Used	Freading (ebooks) Didn't Know	Freading (ebooks) N/A
Tumblebooks (children's ebooks)	Tumblebooks (children's ebooks) Used	Tumblebooks (children's ebooks) Not Used	Tumblebooks (children's ebooks) Didn't Know	Tumblebooks (children's ebooks) N/A

Bassett

Bookmobile

Collinsville

Martinsville

Patrick

Ridgeway

0 - 12

13 - 18

19 - 35

36 - 55

56 - 64

65+

Male

Female

Thank you for your time! If you have questions about this survey or about the library, please contact us at questions@brrl.lib.va.us.