MPAm Branch Priorities Survey

Question Title

1. Are you currently a member of a branch network?

Yes

No

If no, why not?

Question Title

2. On a scale of 1-10, with one being not at all important, and 10 being very important, how would you rate the following features of branch networks?

	1 - Not important	2	3	4	5 - Neutral	6	7	8	9	10 - Very important
Underwriting/processing support and turnaround time	Underwriting/processing support and turnaround time 1 - Not important	Underwriting/processing support and turnaround time 2	Underwriting/processing support and turnaround time 3	Underwriting/processing support and turnaround time 4	Underwriting/processing support and turnaround time 5 - Neutral	Underwriting/processing support and turnaround time 6	Underwriting/processing support and turnaround time 7	Underwriting/processing support and turnaround time 8	Underwriting/processing support and turnaround time 9	Underwriting/processing support and turnaround time 10 - Very important
Compliance support	Compliance support 1 - Not important	Compliance support 2	Compliance support 3	Compliance support 4	Compliance support 5 - Neutral	Compliance support 6	Compliance support 7	Compliance support 8	Compliance support 9	Compliance support 10 - Very important
Autonomy with support	Autonomy with support 1 - Not important	Autonomy with support 2	Autonomy with support 3	Autonomy with support 4	Autonomy with support 5 - Neutral	Autonomy with support 6	Autonomy with support 7	Autonomy with support 8	Autonomy with support 9	Autonomy with support 10 - Very important
Technology, software and CRM support	Technology, software and CRM support 1 - Not important	Technology, software and CRM support 2	Technology, software and CRM support 3	Technology, software and CRM support 4	Technology, software and CRM support 5 - Neutral	Technology, software and CRM support 6	Technology, software and CRM support 7	Technology, software and CRM support 8	Technology, software and CRM support 9	Technology, software and CRM support 10 - Very important
Marketing and brand awareness	Marketing and brand awareness 1 - Not important	Marketing and brand awareness 2	Marketing and brand awareness 3	Marketing and brand awareness 4	Marketing and brand awareness 5 - Neutral	Marketing and brand awareness 6	Marketing and brand awareness 7	Marketing and brand awareness 8	Marketing and brand awareness 9	Marketing and brand awareness 10 - Very important
Training and education	Training and education 1 - Not important	Training and education 2	Training and education 3	Training and education 4	Training and education 5 - Neutral	Training and education 6	Training and education 7	Training and education 8	Training and education 9	Training and education 10 - Very important

Question Title

3. On a scale of 1-10, with 1 being poor and 10 being excellent, how well does your branch perform in the following areas?

	1 - Poor	2	3	4	5 - Fair	6	7	8	9	10 - Excellent
Underwriting/processing support and turnaround time	Underwriting/processing support and turnaround time 1 - Poor	Underwriting/processing support and turnaround time 2	Underwriting/processing support and turnaround time 3	Underwriting/processing support and turnaround time 4	Underwriting/processing support and turnaround time 5 - Fair	Underwriting/processing support and turnaround time 6	Underwriting/processing support and turnaround time 7	Underwriting/processing support and turnaround time 8	Underwriting/processing support and turnaround time 9	Underwriting/processing support and turnaround time 10 - Excellent
Compliance support	Compliance support 1 - Poor	Compliance support 2	Compliance support 3	Compliance support 4	Compliance support 5 - Fair	Compliance support 6	Compliance support 7	Compliance support 8	Compliance support 9	Compliance support 10 - Excellent
Autonomy with support	Autonomy with support 1 - Poor	Autonomy with support 2	Autonomy with support 3	Autonomy with support 4	Autonomy with support 5 - Fair	Autonomy with support 6	Autonomy with support 7	Autonomy with support 8	Autonomy with support 9	Autonomy with support 10 - Excellent
Technology, software and CRM support	Technology, software and CRM support 1 - Poor	Technology, software and CRM support 2	Technology, software and CRM support 3	Technology, software and CRM support 4	Technology, software and CRM support 5 - Fair	Technology, software and CRM support 6	Technology, software and CRM support 7	Technology, software and CRM support 8	Technology, software and CRM support 9	Technology, software and CRM support 10 - Excellent
Marketing and brand awareness	Marketing and brand awareness 1 - Poor	Marketing and brand awareness 2	Marketing and brand awareness 3	Marketing and brand awareness 4	Marketing and brand awareness 5 - Fair	Marketing and brand awareness 6	Marketing and brand awareness 7	Marketing and brand awareness 8	Marketing and brand awareness 9	Marketing and brand awareness 10 - Excellent
Training and education	Training and education 1 - Poor	Training and education 2	Training and education 3	Training and education 4	Training and education 5 - Fair	Training and education 6	Training and education 7	Training and education 8	Training and education 9	Training and education 10 - Excellent

Question Title

4. (OPTIONAL) How could your branch network improve its service?

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5. (OPTIONAL) Tell us a little about yourself. (This information will not be published):

Name:

Company:

Branch network:

Email Address:

Phone Number: