Limestone District School Board Website Survey

General Feedback

The Limestone District School Board is improving its website to serve YOU better. As part of this process, we'd like your feedback to help us design a user-friendly website that best meets your needs and provides you with the information, services and resources you expect.

Please help us by answering the questions below. You can make this survey as short or as long as you like...the entire survey will take 10 to 15 minutes but you can opt out after just 11 questions if you like.

To provide brief, more general feedback on our website, please answer Questions 1 to 8, and then skip ahead to Questions 25 to 27 where you tell us about yourself. Together, these 11 Questions should take less than 5 minutes.

If you would like to give more detailed feedback after answering the general questions, please continue on to Questions 9 to 16, which will take another 5 minutes or so. Then, if you would like to provide additional feedback on design and social media, please complete Questions 17 to 24, which will take less than 5 minutes.

All answers are anonymous. There is, however, an opportunity for you to provide your contact information if you wish to be involved in further consultations related to the website.

Thank you for your time.

Question Title

* 1. Have you ever visited our website (www.limestone.on.ca)?

Yes

Question Title

* 2. How do you normally access our website? Check all that apply.

Desktop/laptop computer

Mobile device (smart phone/tablet etc.)

Question Title

* 3. How often do you visit our website and why?

	Daily	Weekly	Monthly	Quarterly	Annually	Never
Looking for school infomation	Looking for school infomation Daily	Looking for school infomation Weekly	Looking for school infomation Monthly	Looking for school infomation Quarterly	Looking for school infomation Annually	Looking for school infomation Never
Looking for busing information	Looking for busing information Daily	Looking for busing information Weekly	Looking for busing information Monthly	Looking for busing information Quarterly	Looking for busing information Annually	Looking for busing information Never
Looking for program/curriculum information	Looking for program/curriculum information Daily	Looking for program/curriculum information Weekly	Looking for program/curriculum information Monthly	Looking for program/curriculum information Quarterly	Looking for program/curriculum information Annually	Looking for program/curriculum information Never
Looking for news about schools	Looking for news about schools Daily	Looking for news about schools Weekly	Looking for news about schools Monthly	Looking for news about schools Quarterly	Looking for news about schools Annually	Looking for news about schools Never
Looking to contact a board department	Looking to contact a board department Daily	Looking to contact a board department Weekly	Looking to contact a board department Monthly	Looking to contact a board department Quarterly	Looking to contact a board department Annually	Looking to contact a board department Never
Looking to contact a trustee	Looking to contact a trustee Daily	Looking to contact a trustee Weekly	Looking to contact a trustee Monthly	Looking to contact a trustee Quarterly	Looking to contact a trustee Annually	Looking to contact a trustee Never
Looking for reports/documents	Looking for reports/documents Daily	Looking for reports/documents Weekly	Looking for reports/documents Monthly	Looking for reports/documents Quarterly	Looking for reports/documents Annually	Looking for reports/documents Never
Looking for employment	Looking for employment Daily	Looking for employment Weekly	Looking for employment Monthly	Looking for employment Quarterly	Looking for employment Annually	Looking for employment Never

Other (please specify)

Question Title

* 4. What information, services or resources are not on our website that you think should be?

Question Title

* 5. Have you ever experienced problems finding information on our website?

Always

Most of the time

Some of the time

Not really

Everything was where I expected it to be

Question Title

* 6. If you have experienced problems, please indicate the type of problem. Check all that apply and/or add your own in the section marked "other."

Menus and navigation was not clear - not sure if the link would take me where I wanted to go

Information is categorized according to Board departments - not how I would look for it

Information was out of date

Too much information - hard to find exactly what I needed

Language/wording was unclear/confusing

Accessibility issues

Hard to read (fonts, colours etc.)

Website did not display correctly

Website was unresponsive or slow

Search engine did not produce expected results

Other (please specify)

Question Title

* 7. How do you prefer to find information on a website? Rate the items by clicking on the appropriate button.

	Preferred	Neutral	Not Preferred
Keyword Search	Keyword Search Preferred	Keyword Search Neutral	Keyword Search Not Preferred
Alphabetical (A-Z)	Alphabetical (A-Z) Preferred	Alphabetical (A-Z) Neutral	Alphabetical (A-Z) Not Preferred
Menu-based system	Menu-based system Preferred	Menu-based system Neutral	Menu-based system Not Preferred
Quick links to frequently searched items	Quick links to frequently searched items Preferred	Quick links to frequently searched items Neutral	Quick links to frequently searched items Not Preferred
Log in to a persona profile (where you can customize your needs)	Log in to a persona profile (where you can customize your needs) Preferred	Log in to a persona profile (where you can customize your needs) Neutral	Log in to a persona profile (where you can customize your needs) Not Preferred
Seasonal/event categories	Seasonal/event categories Preferred	Seasonal/event categories Neutral	Seasonal/event categories Not Preferred

Question Title

* 8. Overall, how satisfied are you with our website?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Thank you for your feedback. If you'd like to complete the survey now, please jump to Question 25 to tell us a little bit about yourself before exiting the survey.To do this, please select "next" and scroll to the bottom of pages 2 and 3 to access Question 25. If you'd like to provide additional input on our current website, please select "next" and continue to Question 9.